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Search Specialist - eCommerce Operations & Digital Marketing

Tailored Management, Dublin, OH, United States


Job Title:

Search Specialist - eCommerce Operations & Digital Marketing Location:

Hybrid - In-office on Mondays & Wednesdays, Remote on Tuesdays, Thursdays & Fridays (Equipment Provided) Schedule:

Monday - Friday | Standard business hours (Eastern Time preferred) Compensation:

$41.38/hour + weekly Tentative Start Date:

March 30, 2026

About the Role The Search Specialist is a key member of the team responsible for improving the internal search experience on a

B2B pharmaceutical distribution eCommerce platform . This role focuses on

enhancing product discoverability, relevance, and conversion

through

data-driven search optimization . The Search Specialist partners with cross-functional teams to ensure search strategies align with business KPIs while delivering a seamless eCommerce experience.

Essential Duties Analyze on-site search data to identify trends, optimization opportunities, and actionable insights. Monitor search performance metrics to support a

best-in-class search experience . Optimize multiple sets of

search rules, relevance algorithms, and AI/ML models

to improve search result relevance. Collaborate with

product, UX, data science, sales, content, assets, merchandising, and marketing teams

to refine search strategies. Support management and evolution of

AI/ML-driven search models and automation tools . Troubleshoot search-related issues and partner with technical teams for resolution. Document

search governance, operational workflows, and best practices . Assist with search testing, QA, and performance validation during enhancements or new feature launches. Communicate insights and recommendations effectively to both technical and non-technical stakeholders. Qualifications

2-5 years of experience in

search relevance, merchandising, SEO, or a related field . Experience with

Coveo

or similar enterprise search platforms is a plus. Experience working with or supporting

AI/ML models

is a plus. Strong

analytical skills

with the ability to translate data into actionable insights. Excellent

written and verbal communication skills . Familiarity with

B2B eCommerce or digital merchandising

is preferred. Pharmaceutical or healthcare experience is a plus. Strong

organization skills

and the ability to manage multiple projects in a fast-paced environment.