Senior Tier 2 SaaS Support Specialist

A leading real estate technology company in Boston is seeking a Tier 2 Support Representative to join their Customer Support team. This role involves resolving complex customer inquiries while ensuring high satisfaction and retention. A collaborative hybrid work model is emphasized, requiring staff to be in the office four days a week. Candidates should have 3-5 years of relevant experience, strong communication skills, and a proactive mindset. The position offers competitive compensation and comprehensive benefits. #J-18808-Ljbffr