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Tier 2 SaaS Support Specialist (Hybrid)

Rippling, Boston, MA, United States


A real estate technology company based in Boston seeks a Tier 2 Support Representative to enhance their Customer Support team. The role demands 3-5 years of experience in customer support, particularly SaaS, and involves troubleshooting complex issues while ensuring exceptional customer satisfaction. This position promotes a hybrid work environment, requiring in-office attendance four days a week and offering competitive compensation along with comprehensive benefits, including unlimited time off and professional development opportunities. #J-18808-Ljbffr