SaaS Customer Support Specialist — Hybrid (Ada, MI)

A leading SaaS company is seeking a Customer Support Specialist to provide exceptional service via chat, email, and phone. This role involves helping customers navigate our ticketing platform effectively, ensuring a smooth experience. The ideal candidate will bring 2+ years of customer service experience, strong SaaS expertise, and excellent communication skills. The position operates in a hybrid setting, requiring some in-office attendance, with a competitive hourly compensation range of $20-$25. #J-18808-Ljbffr