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SMB Customer Success Specialist — Hybrid & Equity

Findigs, Inc., New York, NY, United States


A tech-driven rental service company is seeking a Customer Success Associate to act as a vital partner for small and medium-sized business clients. The role includes managing client inquiries, troubleshooting issues, and enhancing customer engagement through proactive outreach. Ideal candidates are empathetic communicators with at least one year of experience in customer-facing roles, preferably within the B2B SaaS space. This position promotes a hybrid work model and offers competitive compensation including equity options. #J-18808-Ljbffr