Customer Service Account Manager
TEKsystems, Fort Worth, TX, United States
We're hiring Junior Account Managers to support a growing voluntary benefits team during a peak onboarding season. This is a nonsales role focused on supporting Account Managers after a deal has already been sold — managing details, timelines, data, and client coordination to ensure smooth onboarding and ongoing success.
What You'll Do
Support a small group of Account Managers who oversee end-to-end onboarding for new clients Assist with multiple onboarding projects at once, helping manage timelines, documentation, and follow‑ups Join client and internal meetings to take notes, track action items, and ensure next steps are completed Work extensively in Excel, including data analysis, VLOOKUPs, and pivot tables Update and maintain client and project information in Salesforce Communicate with internal teams and external partners as needed (limited phone work, but comfort speaking up is important) Proactively flag issues, ask questions, and help keep projects moving forward Training & Support
First week includes structured training, system walkthroughs, and side‑by‑side learning Ongoing hands‑on support from the Account Managers you're paired with Learn the role by actively supporting live projects and real client onboarding What We're Looking For
Required 1‑2 years of experience in a professional role (strong internships acceptable) Strong Excel skills (required; VLOOKUPs and pivot tables) Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple projects and deadlines Comfortable working cross‑functionally and asking questions when clarification is needed Preferred Experience in account management, sales support, project coordination, operations, or client services Experience using Salesforce or another CRM Experience in marketing, operations, or customer success Experience managing timelines, deliverables, or onboarding processes Job Type & Location
Contract position based out of Fort Worth, TX. Pay and Benefits
The pay range for this position is $30.00 – $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully remote position. Application Deadline
Position anticipated to close on Mar 27, 2026. Equal Opportunity
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
Support a small group of Account Managers who oversee end-to-end onboarding for new clients Assist with multiple onboarding projects at once, helping manage timelines, documentation, and follow‑ups Join client and internal meetings to take notes, track action items, and ensure next steps are completed Work extensively in Excel, including data analysis, VLOOKUPs, and pivot tables Update and maintain client and project information in Salesforce Communicate with internal teams and external partners as needed (limited phone work, but comfort speaking up is important) Proactively flag issues, ask questions, and help keep projects moving forward Training & Support
First week includes structured training, system walkthroughs, and side‑by‑side learning Ongoing hands‑on support from the Account Managers you're paired with Learn the role by actively supporting live projects and real client onboarding What We're Looking For
Required 1‑2 years of experience in a professional role (strong internships acceptable) Strong Excel skills (required; VLOOKUPs and pivot tables) Excellent written and verbal communication skills Strong organizational skills with the ability to manage multiple projects and deadlines Comfortable working cross‑functionally and asking questions when clarification is needed Preferred Experience in account management, sales support, project coordination, operations, or client services Experience using Salesforce or another CRM Experience in marketing, operations, or customer success Experience managing timelines, deliverables, or onboarding processes Job Type & Location
Contract position based out of Fort Worth, TX. Pay and Benefits
The pay range for this position is $30.00 – $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully remote position. Application Deadline
Position anticipated to close on Mar 27, 2026. Equal Opportunity
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr