Customer Service Representative
Ace Animal Clinic Inc, Westland, MI, United States
Customer Service Representative page is loaded## Customer Service Representativelocations:
Westland, MItime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR107613Key Responsibilities:
* Understand, communicate, and properly prioritize scheduled appointments, client education, and triage to ensure an efficient and productive schedule and daily workflow.* Client communication and scheduling via telephone, email, and using scheduling apps.* Client relations and services both in person and online.* Managing patient information in our Practice management software and online platforms.* Supporting the medical team and Practice operations.
Qualifications:
·
High school diploma or equivalent work experience required
·
Excellent communication skills and a strong desire to provide compassionate, client-focused service
·
Prior customer service experience is a MUST, preferably in a veterinary or healthcare setting
·
Basic proficiency with technology, including scheduling software and online communication platforms
·
Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
·
Must be able to work in a fast-paced, dynamic environment.
·
Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. #J-18808-Ljbffr
Westland, MItime type:
Full timeposted on:
Posted 3 Days Agojob requisition id:
JR107613Key Responsibilities:
* Understand, communicate, and properly prioritize scheduled appointments, client education, and triage to ensure an efficient and productive schedule and daily workflow.* Client communication and scheduling via telephone, email, and using scheduling apps.* Client relations and services both in person and online.* Managing patient information in our Practice management software and online platforms.* Supporting the medical team and Practice operations.
Qualifications:
·
High school diploma or equivalent work experience required
·
Excellent communication skills and a strong desire to provide compassionate, client-focused service
·
Prior customer service experience is a MUST, preferably in a veterinary or healthcare setting
·
Basic proficiency with technology, including scheduling software and online communication platforms
·
Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
·
Must be able to work in a fast-paced, dynamic environment.
·
Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. #J-18808-Ljbffr