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Commercial Lines Account Manager

The Jonus Group, Raleigh, NC, United States


Commercial Lines Account Manager Seeking a dedicated and experienced Commercial Lines Account Manager to join a well-established and family-oriented agency. This role is integral to the team, focusing on client retention, customer service, and managing small business commercial accounts. If you are a motivated professional with a strong work ethic and a passion for delivering exceptional service, we encourage you to apply.

Compensation Package

Salary Range: $50,000 - $65,000 (up to $70,000-$75,000 for exceptional candidates) + bonus opportunities

Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Work Environment: Fully onsite with potential for hybrid flexibility after training

Responsibilities

Manage and retain a book of small business commercial accounts (BOPs, GL, WC, Commercial Auto) with premiums under $25,000.

Handle daily customer service tasks, including endorsements, adding vehicles, and assisting walk-in clients.

Quote new and renewal business as needed.

Collaborate with team members to ensure seamless client support and satisfaction.

Utilize agency management software and rating tools to manage accounts efficiently.

Qualifications / Requirements

Licenses: Active Property & Casualty (P&C) License required.

Experience:

3-5 years of experience in commercial lines account management.

Strong preference for candidates with Erie Insurance experience.

Familiarity with Applied Epic or TAM software is a plus.

Skills:

Excellent multitasking and organizational abilities.

Strong work ethic and ability to work independently.

Proven track record of tenure and reliability.

Exceptional interpersonal and communication skills.

Cultural Fit: Must thrive in a family-oriented, drama-free, and collaborative work environment.

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