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sales rep/ customer service rep

Colstan & Associates Inc., Clearwater, FL, United States


As an Insurance sales rep/ Customer Service Representative, you will be the first point of contact for our valued clients. Your primary responsibility will be to provide excellent customer service, assist with policy inquiries, handle claims, and ensure a seamless experience for our customers.

Key Responsibilities

Assist us in obtaining clients for our agency

Respond to customer inquiries promptly and professionally

Assist clients with understanding their insurance policies and coverage options

Resolve customer issues with empathy and efficiency

Maintain up-to-date knowledge of our insurance products and services

Document detailed records using our agency management system

Qualifications

Licensed (for more than 5 years) in Property & Casualty in New York State

A minimum of 5 years of customer service experience in the insurance industry

Strong communication and interpersonal skills

Proficiency in computer systems and software

Ability to multitask and prioritize in a fast-paced environment

What We Offer

Base salary plus high paying commissions

401K plan

Vacation time

A supportive and collaborative team environment

Paid time off and holidays

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