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Customer Service Rep – Tax (Seasonal, Remote)

Concentrix, Prairie Home, MO, United States


Why consider this job opportunity:

Salary up to $15/hr.

DailyPay enrollment option to access pay early

Comprehensive benefits including medical, dental, and vision insurance

Paid training and performance-based incentives

Opportunities for career advancement and growth within the organization

Work-from-home convenience with a supportive and inclusive company culture

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a positive demeanor

What is Required (Qualifications):

1+ year of customer service experience

Open availability (this is a seasonal position)

A high school diploma or GED

Strong computer navigation skills and PC knowledge

Ability to work in a quiet, distraction-free environment from home

How to Stand Out (Preferred Qualifications):

Eagerness to learn new technologies

Proficiency in fast-paced multi-tasking

Access to a desktop or laptop computer that meets specified requirements

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #FlexibleSchedule

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