Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, El Paso, TX, United States
Why consider this job opportunity
Salary up to $15/hr.
DailyPay enrollment option to access pay early
Paid training and performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Work-from-home convenience with a supportive and inclusive culture
Opportunities for career growth and participation in diverse networking groups
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications)
1+ year of customer service experience
Open availability (this is a seasonal position)
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Strong computer navigation skills and PC knowledge
Eagerness to learn new technologies
Ability to complete PC and internet testing with a personal desktop or laptop
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Salary up to $15/hr.
DailyPay enrollment option to access pay early
Paid training and performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Work-from-home convenience with a supportive and inclusive culture
Opportunities for career growth and participation in diverse networking groups
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications)
1+ year of customer service experience
Open availability (this is a seasonal position)
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Strong computer navigation skills and PC knowledge
Eagerness to learn new technologies
Ability to complete PC and internet testing with a personal desktop or laptop
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr