Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Virginia, MN, United States
Employer Industry: Customer Service and Support
Why consider this job opportunity:
Salary up to $15/hr.
DailyPay enrollment option to access pay "early," when you want it
Paid training and performance-based incentives
Health and wellness programs with trained partners to promote a healthy lifestyle
Work-from-home convenience with a supportive and inclusive culture
Opportunities for career advancement and personal development through mentorship programs
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
1+ year of customer service experience
Open availability (this is a seasonal position)
A high school diploma or GED
Strong computer navigation skills and PC knowledge
A quiet, distraction-free environment to work from in your home
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Proficiency in fast-paced multi-tasking
Desktop or laptop computer that meets specified requirements
High-speed internet connection with appropriate speeds
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Salary up to $15/hr.
DailyPay enrollment option to access pay "early," when you want it
Paid training and performance-based incentives
Health and wellness programs with trained partners to promote a healthy lifestyle
Work-from-home convenience with a supportive and inclusive culture
Opportunities for career advancement and personal development through mentorship programs
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
1+ year of customer service experience
Open availability (this is a seasonal position)
A high school diploma or GED
Strong computer navigation skills and PC knowledge
A quiet, distraction-free environment to work from in your home
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Proficiency in fast-paced multi-tasking
Desktop or laptop computer that meets specified requirements
High-speed internet connection with appropriate speeds
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr