Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Home, PA, United States
Employer Industry
Customer Service and Support
Why consider this job opportunity
Salary up to $15/hr.
DailyPay enrollment option to access pay "early," when you want it.
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and paid training days.
Opportunity for career advancement with a focus on personal development and mentorship programs.
Work‑from‑home convenience with a supportive and inclusive culture.
Access to various employee resource groups and health and wellness programs.
Job Responsibilities
Provide inbound customer support using a call flow guide.
Help customers resolve basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and/or services.
Deliver expert customer experiences with a positive attitude.
Qualifications
1+ year of customer service experience.
Open availability (this is a seasonal position).
A high school diploma or GED.
A quiet, distraction‑free environment to work from at home.
Strong computer navigation skills and PC knowledge, including specific hardware and internet requirements.
Preferred Qualifications
Eagerness to learn new technologies.
Proficiency in fast‑paced multi‑tasking.
Experience with remote work setups.
#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #EmployeeBenefits
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Salary up to $15/hr.
DailyPay enrollment option to access pay "early," when you want it.
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and paid training days.
Opportunity for career advancement with a focus on personal development and mentorship programs.
Work‑from‑home convenience with a supportive and inclusive culture.
Access to various employee resource groups and health and wellness programs.
Job Responsibilities
Provide inbound customer support using a call flow guide.
Help customers resolve basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and/or services.
Deliver expert customer experiences with a positive attitude.
Qualifications
1+ year of customer service experience.
Open availability (this is a seasonal position).
A high school diploma or GED.
A quiet, distraction‑free environment to work from at home.
Strong computer navigation skills and PC knowledge, including specific hardware and internet requirements.
Preferred Qualifications
Eagerness to learn new technologies.
Proficiency in fast‑paced multi‑tasking.
Experience with remote work setups.
#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #EmployeeBenefits
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
