Account Manager
CPS Infusion, Atlanta, GA, United States
CPS Infusion, LLC is a Georgia-based specialty infusion provider focused on delivering high-quality care in alternate site settings. We are committed to improving the patient experience and supporting individuals with both acute and chronic conditions. Our clinical expertise, dedicated care teams, and growing regional presence allow us to reimagine what infusion care can look like for patients, providers, and partners as we expand beyond Georgia into new markets.
Our mission is to deliver compassionate, high-quality infusion services that put patients and providers first. To achieve this, we are committed to building a culture that attracts, develops, and retains exceptional talent—because extraordinary care begins with extraordinary people.
Position Summary The Account Executive is a field-based sales and relationship role responsible for driving referral growth, building provider and referral source loyalty, and supporting seamless patient transitions into CPS Infusion’s specialty infusion AIC sites of care. This position requires an energetic, strategic, and highly relational professional who thrives in a face-to-face environment, excels at building deep referral networks, and can effectively market specialty infusion services to diverse stakeholders. Covers Midtown and Downtown Surrounding Areas of Atlanta.
Key Responsibilities Territory Ownership & Growth Develop and execute a territory business development plan targeting prescribers, discharge planners, case managers, hospital systems, and referral sources. Conduct face-to-face customer visits daily, strengthening relationships and reinforcing CPS Infusion as a trusted partner.
Referral Development & Patient Transitions Collaborate with physicians, clinicians, payers, and pharmacy intake teams to ensure smooth coordination of care for patients transitioning from hospital, clinic, or prescriber office to CPS Infusion’s AIC sites. Educate patients, caregivers, and prescribers on infusion services, treatment benefits, and support resources. Follow up on all referrals to maintain strong communication with referral sources, physicians, and care teams.
Marketing & Branding Actively market CPS Infusion’s specialty infusion capabilities, therapies, and disease state expertise. Conduct in‑services, product/therapy detailing, and presentations to clinical teams and referral sources. Drive brand awareness across all customer types and support company‑wide growth initiatives.
Collaboration & Internal Coordination Partner with RCM/Operations to ensure seamless benefit verification and authorization processes by leveraging knowledge of Medicare, Medicaid, and commercial payer requirements. Work cross‑functionally with business development leadership to support strategic growth projects and process improvements.
Business Development & Strategic Planning Qualify referral source opportunities and optimize territory performance. Lead strategic planning efforts to expand referral pipelines and strengthen partnerships. Participate in continuous improvement initiatives related to referral pull‑through, customer satisfaction, and operational efficiency. Collaborate with clinical and executive leadership to improve the ambulatory service line and support the eventual expansion into Home Infusion
Qualifications Bachelor’s degree preferred; will consider equivalent relevant sales or healthcare experience. 3+ years of successful B2B sales experience, ideally in specialty pharmacy, infusion therapy, home health, or medical device. Documented history of quota attainment, referral growth, or territory expansion.
Knowledge & Skills Strong understanding of specialty infusion therapies, payer requirements, and patient onboarding processes. Excellent communication, presentation, and relationship‑building skills. Ability to multi‑task, manage multiple disease states, and maintain a strategic focus on growth. High comfort level in a fast‑paced, field‑based role with daily travel.
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Our mission is to deliver compassionate, high-quality infusion services that put patients and providers first. To achieve this, we are committed to building a culture that attracts, develops, and retains exceptional talent—because extraordinary care begins with extraordinary people.
Position Summary The Account Executive is a field-based sales and relationship role responsible for driving referral growth, building provider and referral source loyalty, and supporting seamless patient transitions into CPS Infusion’s specialty infusion AIC sites of care. This position requires an energetic, strategic, and highly relational professional who thrives in a face-to-face environment, excels at building deep referral networks, and can effectively market specialty infusion services to diverse stakeholders. Covers Midtown and Downtown Surrounding Areas of Atlanta.
Key Responsibilities Territory Ownership & Growth Develop and execute a territory business development plan targeting prescribers, discharge planners, case managers, hospital systems, and referral sources. Conduct face-to-face customer visits daily, strengthening relationships and reinforcing CPS Infusion as a trusted partner.
Referral Development & Patient Transitions Collaborate with physicians, clinicians, payers, and pharmacy intake teams to ensure smooth coordination of care for patients transitioning from hospital, clinic, or prescriber office to CPS Infusion’s AIC sites. Educate patients, caregivers, and prescribers on infusion services, treatment benefits, and support resources. Follow up on all referrals to maintain strong communication with referral sources, physicians, and care teams.
Marketing & Branding Actively market CPS Infusion’s specialty infusion capabilities, therapies, and disease state expertise. Conduct in‑services, product/therapy detailing, and presentations to clinical teams and referral sources. Drive brand awareness across all customer types and support company‑wide growth initiatives.
Collaboration & Internal Coordination Partner with RCM/Operations to ensure seamless benefit verification and authorization processes by leveraging knowledge of Medicare, Medicaid, and commercial payer requirements. Work cross‑functionally with business development leadership to support strategic growth projects and process improvements.
Business Development & Strategic Planning Qualify referral source opportunities and optimize territory performance. Lead strategic planning efforts to expand referral pipelines and strengthen partnerships. Participate in continuous improvement initiatives related to referral pull‑through, customer satisfaction, and operational efficiency. Collaborate with clinical and executive leadership to improve the ambulatory service line and support the eventual expansion into Home Infusion
Qualifications Bachelor’s degree preferred; will consider equivalent relevant sales or healthcare experience. 3+ years of successful B2B sales experience, ideally in specialty pharmacy, infusion therapy, home health, or medical device. Documented history of quota attainment, referral growth, or territory expansion.
Knowledge & Skills Strong understanding of specialty infusion therapies, payer requirements, and patient onboarding processes. Excellent communication, presentation, and relationship‑building skills. Ability to multi‑task, manage multiple disease states, and maintain a strategic focus on growth. High comfort level in a fast‑paced, field‑based role with daily travel.
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