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Public Benefits Support Specialist (Phone & Mail)

State of West Virginia, Charleston, WV, United States


A governmental agency in Charleston is seeking an Economic Service Worker to take phone inquiries and process benefit changes for clients. Candidates must have a Bachelor's degree or equivalent experience in customer service or client interaction. Responsibilities include managing transactions via mail and phone, ensuring proper communication and data verification. A valid driver's license may be required, and a probationary period of one year is expected. This position offers a variety of state employment benefits. #J-18808-Ljbffr