Service Account Assistant
Alphabe Insight Inc, Lawrence, MA, United States
At
Lumina Agency INC , we believe that great ideas deserve exceptional execution. Our team is dedicated to delivering high-quality production support that helps projects move seamlessly from concept to completion. With a collaborative environment and a commitment to excellence, Lumina Agency INC provides professionals with the opportunity to develop their skills while contributing to meaningful work in a fast-paced and innovative setting.
Job Description Lumina Agency INC is seeking a motivated and detail-oriented
Service Account Assistant
to join our growing team in
Lawrence, MA . In this role, you will support account management operations, assist with client communications, and help ensure a smooth and efficient service experience for our clients.
This position is ideal for individuals who enjoy working in a collaborative environment, managing multiple tasks, and contributing to the success of both clients and internal teams.
Responsibilities
Assist the account management team with daily client service activities
Maintain and update client account information and documentation
Coordinate communication between clients and internal departments
Prepare reports, summaries, and account updates for management
Support scheduling, follow-ups, and service coordination for client accounts
Ensure accuracy and organization of client records and service requests
Provide professional assistance to clients regarding service inquiries
Contribute to maintaining strong client relationships and service standards
Qualifications
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to manage multiple tasks in a fast-paced environment
High level of professionalism and attention to detail
Strong problem-solving and analytical thinking skills
Ability to work both independently and collaboratively within a team
Adaptability and willingness to learn new systems and processes
Additional Information Competitive salary ($48,000 – $53,000 per year)
Growth opportunities and career development
Professional and collaborative work environment
Skill development and ongoing training
Stable full-time position with long-term potential
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Lumina Agency INC , we believe that great ideas deserve exceptional execution. Our team is dedicated to delivering high-quality production support that helps projects move seamlessly from concept to completion. With a collaborative environment and a commitment to excellence, Lumina Agency INC provides professionals with the opportunity to develop their skills while contributing to meaningful work in a fast-paced and innovative setting.
Job Description Lumina Agency INC is seeking a motivated and detail-oriented
Service Account Assistant
to join our growing team in
Lawrence, MA . In this role, you will support account management operations, assist with client communications, and help ensure a smooth and efficient service experience for our clients.
This position is ideal for individuals who enjoy working in a collaborative environment, managing multiple tasks, and contributing to the success of both clients and internal teams.
Responsibilities
Assist the account management team with daily client service activities
Maintain and update client account information and documentation
Coordinate communication between clients and internal departments
Prepare reports, summaries, and account updates for management
Support scheduling, follow-ups, and service coordination for client accounts
Ensure accuracy and organization of client records and service requests
Provide professional assistance to clients regarding service inquiries
Contribute to maintaining strong client relationships and service standards
Qualifications
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to manage multiple tasks in a fast-paced environment
High level of professionalism and attention to detail
Strong problem-solving and analytical thinking skills
Ability to work both independently and collaboratively within a team
Adaptability and willingness to learn new systems and processes
Additional Information Competitive salary ($48,000 – $53,000 per year)
Growth opportunities and career development
Professional and collaborative work environment
Skill development and ongoing training
Stable full-time position with long-term potential
#J-18808-Ljbffr