Enterprise Innovation Lead
University of Georgia, Athens, GA, United States
Posting Details
Posting Details
Posting Number
S14875P
Working Title
Enterprise Innovation Lead
Department
EITS-Web & Mobile
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website
eits.uga.edu
Posting Type
External
Retirement Plan
TRS or ORP
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule
Additional Schedule Information
8am - 5pm; Monday - Friday. This is a full-time, on-site position.
Advertised Salary
Up to 80,000
Posting Date
03/16/2026
Open until filled
Yes
Closing Date
Proposed Starting Date
05/01/2026
Special Instructions to Applicants
Please provide name and contact information for three professional references. This position is not eligible for work authorization sponsorship. Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at
https://www.usg.edu/policymanual/section6/C2653 .
Position Information
Classification Title
Application Dev Supervisor
FLSA
Exempt
FTE
1.00
Minimum Qualifications
Bachelor's degree in a related field or equivalent and 8 years of professional experience
Preferred Qualifications
Experience working with IT staff and systems within a higher education environment. Experience leading technical teams responsible for client-facing IT services.
Position Summary
This position will lead a team of 3-5 staff members responsible for coordinating the implementation and maintenance of a portfolio of AI products and other leading-edge innovative digital services, communicating with campus about changes to the product portfolio, and training for all products within the portfolio. This position will also be accountable for making recommendations on how best to position the University for ongoing success in the deployment of AI for research, instruction, and service, and will be the first point of contact for assessing and offering solutions to new challenges in this area.
In addition, this position will serve as a liaison to campus AI governance groups, working groups, functional committees, and other areas where coordination with EITS will be necessary or beneficial for the productive deployment of AI services at UGA.
Knowledge, Skills, Abilities and/or Competencies
Familiarity with several commercial Generative AI services, such as ChatGPT, Claude, MS Copilot, or Google Gemini Understanding of the capabilities and risks of Generative AI and Large Language Models Experience working with IT staff and systems within a higher education environment Experience leading technical teams responsible for client-facing IT services Strong communication and organizational skills Familiarity with change management, staged deployments, and other systems governance best practices Experience with Microsoft Word, Excel, PowerPoint, Outlook, and other Microsoft Office/Office365 products Experience writing or reviewing documentation for end-users of online services
Physical Demands
Normal office environment
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the
UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
Strategic Planning, Governance, and Risk Management
Serve as the primary liaison to campus AI governance groups, working groups, and committees, ensuring alignment and coordination with EITS objectives. Act as the first point of contact for assessing and offering solutions to new challenges related deployment of AI tools and other digital services. Make recommendations on how best to position the University for ongoing success in the deployment of AI and other innovations for research, instruction, and service. Ensure supported services align with institutional data governance, security, and compliance standards, mitigating risks associated with the use of unsanctioned tools and preventing potential violations (e.g., FERPA, HIPAA). Percentage of time
20
Duties/Responsibilities
AI Service Portfolio Management and Implementation Manage and supervise the Enterprise Innovation and Training team Coordinate the implementation and ongoing maintenance of AI products and services supported by EITS. Oversee the adoption and management of enterprise-grade solutions, such as a universal conversational AI platform, including vendor management, integration complexity (identity management), and leveraging existing cloud infrastructure investments. Develop and manage service and chargeback models for advanced commercial services, such as extensions of pilot programs (e.g., ChatGPT Edu), to support sophisticated use cases while managing cost volatility. Monitor and manage ongoing operating expenses for cloud infrastructure and model utilization, anticipating and planning for growth in platform utilization over time. Percentage of time
40
Duties/Responsibilities
Training, Communications, and Adoption
Develop and implement communication plans to inform campus stakeholders about changes, updates, and the evolution of the product portfolio. Take accountability for coordinating and maintaining training and self-help resources for all products within the services portfolio, measurably meeting the high expectations of campus respondents. Lead change management efforts to facilitate the transition of users from unsupported tools to secure, institutional platforms, focusing on driving adoption that sticks and ensuring equitable access to capabilities across all constituencies. Percentage of time
20
Duties/Responsibilities
Driving Research and Innovation
Support the evaluation and development of AI and other advanced technology applications through proofs-of-concept, prototypes, and pilot initiatives across administrative domains (e.g., finance, research administration, public safety). Collaborate with technical teams (e.g., Advanced Research Computing) to ensure the foundation for advanced infrastructure, such as API gateways, is leveraged to support research and application development. Define and measure metrics for success for new AI applications, focusing on quantifiable return on investment (ROI), including estimated time savings for faculty/staff, and production workflows or use cases involving AI or other supported technologies. Percentage of time
15
Duties/Responsibilities
Other duties as assigned
Percentage of time
5
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name
Dave Crouch
Recruitment Contact Email
dave@uga.edu
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume/CV Cover Letter List of References with Contact Information Optional Documents
Posting Details
Posting Number
S14875P
Working Title
Enterprise Innovation Lead
Department
EITS-Web & Mobile
About the University of Georgia
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department
College/Unit/Department website
eits.uga.edu
Posting Type
External
Retirement Plan
TRS or ORP
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule
Additional Schedule Information
8am - 5pm; Monday - Friday. This is a full-time, on-site position.
Advertised Salary
Up to 80,000
Posting Date
03/16/2026
Open until filled
Yes
Closing Date
Proposed Starting Date
05/01/2026
Special Instructions to Applicants
Please provide name and contact information for three professional references. This position is not eligible for work authorization sponsorship. Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at
https://www.usg.edu/policymanual/section6/C2653 .
Position Information
Classification Title
Application Dev Supervisor
FLSA
Exempt
FTE
1.00
Minimum Qualifications
Bachelor's degree in a related field or equivalent and 8 years of professional experience
Preferred Qualifications
Experience working with IT staff and systems within a higher education environment. Experience leading technical teams responsible for client-facing IT services.
Position Summary
This position will lead a team of 3-5 staff members responsible for coordinating the implementation and maintenance of a portfolio of AI products and other leading-edge innovative digital services, communicating with campus about changes to the product portfolio, and training for all products within the portfolio. This position will also be accountable for making recommendations on how best to position the University for ongoing success in the deployment of AI for research, instruction, and service, and will be the first point of contact for assessing and offering solutions to new challenges in this area.
In addition, this position will serve as a liaison to campus AI governance groups, working groups, functional committees, and other areas where coordination with EITS will be necessary or beneficial for the productive deployment of AI services at UGA.
Knowledge, Skills, Abilities and/or Competencies
Familiarity with several commercial Generative AI services, such as ChatGPT, Claude, MS Copilot, or Google Gemini Understanding of the capabilities and risks of Generative AI and Large Language Models Experience working with IT staff and systems within a higher education environment Experience leading technical teams responsible for client-facing IT services Strong communication and organizational skills Familiarity with change management, staged deployments, and other systems governance best practices Experience with Microsoft Word, Excel, PowerPoint, Outlook, and other Microsoft Office/Office365 products Experience writing or reviewing documentation for end-users of online services
Physical Demands
Normal office environment
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the
UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
Strategic Planning, Governance, and Risk Management
Serve as the primary liaison to campus AI governance groups, working groups, and committees, ensuring alignment and coordination with EITS objectives. Act as the first point of contact for assessing and offering solutions to new challenges related deployment of AI tools and other digital services. Make recommendations on how best to position the University for ongoing success in the deployment of AI and other innovations for research, instruction, and service. Ensure supported services align with institutional data governance, security, and compliance standards, mitigating risks associated with the use of unsanctioned tools and preventing potential violations (e.g., FERPA, HIPAA). Percentage of time
20
Duties/Responsibilities
AI Service Portfolio Management and Implementation Manage and supervise the Enterprise Innovation and Training team Coordinate the implementation and ongoing maintenance of AI products and services supported by EITS. Oversee the adoption and management of enterprise-grade solutions, such as a universal conversational AI platform, including vendor management, integration complexity (identity management), and leveraging existing cloud infrastructure investments. Develop and manage service and chargeback models for advanced commercial services, such as extensions of pilot programs (e.g., ChatGPT Edu), to support sophisticated use cases while managing cost volatility. Monitor and manage ongoing operating expenses for cloud infrastructure and model utilization, anticipating and planning for growth in platform utilization over time. Percentage of time
40
Duties/Responsibilities
Training, Communications, and Adoption
Develop and implement communication plans to inform campus stakeholders about changes, updates, and the evolution of the product portfolio. Take accountability for coordinating and maintaining training and self-help resources for all products within the services portfolio, measurably meeting the high expectations of campus respondents. Lead change management efforts to facilitate the transition of users from unsupported tools to secure, institutional platforms, focusing on driving adoption that sticks and ensuring equitable access to capabilities across all constituencies. Percentage of time
20
Duties/Responsibilities
Driving Research and Innovation
Support the evaluation and development of AI and other advanced technology applications through proofs-of-concept, prototypes, and pilot initiatives across administrative domains (e.g., finance, research administration, public safety). Collaborate with technical teams (e.g., Advanced Research Computing) to ensure the foundation for advanced infrastructure, such as API gateways, is leveraged to support research and application development. Define and measure metrics for success for new AI applications, focusing on quantifiable return on investment (ROI), including estimated time savings for faculty/staff, and production workflows or use cases involving AI or other supported technologies. Percentage of time
15
Duties/Responsibilities
Other duties as assigned
Percentage of time
5
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name
Dave Crouch
Recruitment Contact Email
dave@uga.edu
Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume/CV Cover Letter List of References with Contact Information Optional Documents