Customer Service Rep
New York City Department Of Investigation, Bronx, NY, United States
Customer Service Rep
The Lands Record's Division is seeking a Customer Service Representative to serve at the Bronx Land Records office. Reporting to the Assistant Deputy City Register, duties and responsibilities include the following: Assisting customers in the public area with the preparation of the required cover pages for document submissions. Intake, scan and return documents presented to the City Register offices for recording by mail or in person. Process certified document requests. Pulling microfilm/microfiche and Land Records books upon request. Refiling and keeping Land Records books in the library area in order. Cashiering and opening mail. Researching property ownership. Working on Special projects in the division as needed. Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
The Lands Record's Division is seeking a Customer Service Representative to serve at the Bronx Land Records office. Reporting to the Assistant Deputy City Register, duties and responsibilities include the following: Assisting customers in the public area with the preparation of the required cover pages for document submissions. Intake, scan and return documents presented to the City Register offices for recording by mail or in person. Process certified document requests. Pulling microfilm/microfiche and Land Records books upon request. Refiling and keeping Land Records books in the library area in order. Cashiering and opening mail. Researching property ownership. Working on Special projects in the division as needed. Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.