Order Management Specialist
Aston Carter, Loves Park, IL, United States
Order Management Specialist
Hiring for an Order Management Specialist! Weekly pay + benefits + PTO MUST have qualifications: 2 years of office, data entry, order entry, order processing experience Experience using CRM or ERP technology High School Diploma or GED Nice to Haves: Order Management/Order Processing experience in a manufacturing business is a plus SAP experience College education Job Description The role of an Order Management Specialist involves processing and managing complex orders, inquiries, and issues related to products. The specialist acts as a key point of contact to ensure accurate order processing, timely communication, and resolution of issues while supporting internal departments. Responsibilities Receive, review, and enter purchase orders into the ERP system (SAP) accurately and efficiently. Respond to internal and external inquiries regarding order status, product availability, pricing, and delivery timelines. Resolve order issues, problems, and discrepancies in a professional and timely manner. Coordinate closely with internal departments including Sales, Planning, Shipping, and Production. Maintain accurate records, order documentation, and communication logs. Support continuous improvement efforts related to order processing workflows. Provide backup support for other team members as needed. Perform additional duties as assigned to support department operations. Participate in customer meetings to support delivery concerns. Record and process orders and/or inquiries received via EDI, email, etc. Provide pricing, availability, and schedule information within established guidelines. Review, approve, and confirm orders within the SAP system. Analyze EDI schedule data and communicate with the supply chain regarding any discrepancies from previous revisions. Research and obtain resolutions for a variety of concerns and issues. Serve as a communication link between internal and external staff to assure responsiveness through internal team meetings. Track order activity and alert appropriate staff of any potential delivery problems. Expedite the delivery of selected orders. Coordinate with all departments to ensure fulfillment of customer requests. Complete special projects or tasks as assigned by the Team Lead or Supply Chain Manager. Work Environment The work environment consists of a standard 8-5 pm work shift, with an on-site presence required 100%. You will be part of a large team of individuals working in medium-height cubicles within a state-of-the-art production facility equipped with large and heavy machinery and equipment. The office environment is modern and well-equipped. Job Type & Location This is a Contract to Hire position based out of Loves Park, IL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Loves Park,IL. Application Deadline This position is anticipated to close on Mar 26, 2026.
Hiring for an Order Management Specialist! Weekly pay + benefits + PTO MUST have qualifications: 2 years of office, data entry, order entry, order processing experience Experience using CRM or ERP technology High School Diploma or GED Nice to Haves: Order Management/Order Processing experience in a manufacturing business is a plus SAP experience College education Job Description The role of an Order Management Specialist involves processing and managing complex orders, inquiries, and issues related to products. The specialist acts as a key point of contact to ensure accurate order processing, timely communication, and resolution of issues while supporting internal departments. Responsibilities Receive, review, and enter purchase orders into the ERP system (SAP) accurately and efficiently. Respond to internal and external inquiries regarding order status, product availability, pricing, and delivery timelines. Resolve order issues, problems, and discrepancies in a professional and timely manner. Coordinate closely with internal departments including Sales, Planning, Shipping, and Production. Maintain accurate records, order documentation, and communication logs. Support continuous improvement efforts related to order processing workflows. Provide backup support for other team members as needed. Perform additional duties as assigned to support department operations. Participate in customer meetings to support delivery concerns. Record and process orders and/or inquiries received via EDI, email, etc. Provide pricing, availability, and schedule information within established guidelines. Review, approve, and confirm orders within the SAP system. Analyze EDI schedule data and communicate with the supply chain regarding any discrepancies from previous revisions. Research and obtain resolutions for a variety of concerns and issues. Serve as a communication link between internal and external staff to assure responsiveness through internal team meetings. Track order activity and alert appropriate staff of any potential delivery problems. Expedite the delivery of selected orders. Coordinate with all departments to ensure fulfillment of customer requests. Complete special projects or tasks as assigned by the Team Lead or Supply Chain Manager. Work Environment The work environment consists of a standard 8-5 pm work shift, with an on-site presence required 100%. You will be part of a large team of individuals working in medium-height cubicles within a state-of-the-art production facility equipped with large and heavy machinery and equipment. The office environment is modern and well-equipped. Job Type & Location This is a Contract to Hire position based out of Loves Park, IL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Loves Park,IL. Application Deadline This position is anticipated to close on Mar 26, 2026.