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Union Relations Specialist - Duluth, GA

XYLEM TREE EXPERTS INC, Peachtree Corners, GA, United States


Union Relations Specialist - Duluth, GA

The Union Relations Specialist provides foundational support in maintaining positive, professional, and consistent relationships between the organization and its union partners. This role is responsible for ensuring the company adheres to collective bargaining agreements (CBAs), relevant labor laws, and internal policies while assisting in the resolution of routine inquiries, gathering information, and escalating issues as needed. Through consistent coordination, documentation, and relationship-building, the Union Relations Specialist contributes to a fair, transparent, and compliant workplace for all employees. This position has no direct reports. Serve as a primary communication point between the company and union representatives by responding to routine inquiries, scheduling discussions, and sharing needed information in a timely and professional manner. Support compliance with collective bargaining agreements (CBAs) by reviewing contract provisions, monitoring day-to-day practices, and elevating potential compliance issues to leadership. Interpret and ensure adherence to all provisions of CBAs across assigned districts or regions. Conduct regular outreach to union representatives to gather information, clarify concerns, and maintain positive, collaborative working relationships. Conduct regular audits of labor practices, work assignments, pay differentials, and job classifications to ensure compliance. Resolve contract-related disputes and grievances in collaboration with union representatives and internal stakeholders. Build and maintain strong relationships with union leadership and field teams to support a culture of collaboration and problem-solving. Support workforce planning initiatives and change management related to CBA impacts. Clearly conveys information and maintains professional dialogue with union reps and internal leaders. Accurately interprets collective bargaining agreements and ensures company practices align with contractual obligations. Understands vegetation management operations, safety requirements, and work practices to align labor strategies with field realities. Assesses complex labor issues, identifies root causes, and develops practical, timely solutions. Builds strong, trust-based relationships with union leaders, managers, and field teams to support positive labor relations. Handles sensitive information with discretion and consistently demonstrates fairness, professionalism, and ethical conduct. In-Office Frequent sedentary work with occasional reaching, standing, walking, lifting, and carrying. Travel may be required. Bachelor's degree in Human Resources, Business, Industrial Relations, or a related fieldor equivalent experience. 0-2 years of experience in labor relations and union contract administration. Prior exposure to union environments, collective bargaining agreements, or employment law (even through internships or coursework) is preferred but not required. Understanding of collective bargaining agreements, grievance processes, and labor law. Experience working in or supporting the vegetation management industry (utilities, line clearance, forestry, or similar). Excellent communication, facilitation, and conflict-resolution skills. Must meet I-9 requirements. Xylem Tree Experts and Kendall Vegetation Services provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. XKIG is an equal opportunity employer and complies with all federal, state, and local nondiscrimination laws, including the ADA. If you need a reasonable accommodation during the application or hiring process, please contact our Talent Acquisition team at 877-418-2999. This is a full-time position that offers health insurance benefits for medical, vision, and dental, as well as the option for enrollment in a 401K. Eligibility and accrual timelines for Paid Time Off (PTO) vary by position with some roles gaining PTO immediately and others becoming eligible after a set period of employment. Details are provided during the hiring process and may vary for Union hires. As part of our commitment to efficiency and innovation, we may use artificial intelligence (AI) tools during the recruiting and onboarding processes. These tools assist with tasks such as resume screening, interview scheduling, and communication. All decisions regarding hiring and employment are ultimately made by our human team.