Auto Body Estimator
VIVE Collision, Phila, PA, United States
VIVE Collision is Growing and We Want to Invest in You!
We are disrupting collision repair through People, Process and Passion.
An Estimator is responsible for owning the complete estimates and repair process post-vehicle teardown and ensuring quality repairs are provided in a timely manner. This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, able to communicate detailed repair processes to Body Technicians, and be familiar with insurance carrier procedures and requirements.
Job Requirements
Estimate all drive-in appointments as well as “walk-in” customers and complete repair plans
Complete process review with the customer
Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
Check in the vehicle upon drop off with the customer
Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)
Comply with all up-to-date OEM repair procedures
Provide post-repair plan communication, including all vehicle status updates.
Perform other related duties as assigned for the purpose of ensuring an excellent customer service experience.
Final QC, including the test drive
Deliver vehicle to customer upon completion
Skills and Qualifications
Must be at least 18 years of age
Minimum of 3 years experience in automotive collision repair preferred
Proficiency in sales, estimating, blueprinting, and customer service
I-Car training preferred
Knowledge of the CCC ONE estimating system preferred
Ability to effectively communicate with others
Ability to read and understand instructions, written estimates, and work orders
Multi-tasking; adapt quickly to fast-paced environments
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An Estimator is responsible for owning the complete estimates and repair process post-vehicle teardown and ensuring quality repairs are provided in a timely manner. This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, able to communicate detailed repair processes to Body Technicians, and be familiar with insurance carrier procedures and requirements.
Job Requirements
Estimate all drive-in appointments as well as “walk-in” customers and complete repair plans
Complete process review with the customer
Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
Check in the vehicle upon drop off with the customer
Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)
Comply with all up-to-date OEM repair procedures
Provide post-repair plan communication, including all vehicle status updates.
Perform other related duties as assigned for the purpose of ensuring an excellent customer service experience.
Final QC, including the test drive
Deliver vehicle to customer upon completion
Skills and Qualifications
Must be at least 18 years of age
Minimum of 3 years experience in automotive collision repair preferred
Proficiency in sales, estimating, blueprinting, and customer service
I-Car training preferred
Knowledge of the CCC ONE estimating system preferred
Ability to effectively communicate with others
Ability to read and understand instructions, written estimates, and work orders
Multi-tasking; adapt quickly to fast-paced environments
#J-18808-Ljbffr