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Director Of Operations

gpac, New York, NY, United States


Must have Food Manufactuing experience!!

Work Days:

on site M-F, 8-5, some evening and weekend hours required

Reports To:

President

Position Summary The Director of Operations is responsible for leading all operational functions of the company, including supply and demand planning, production, warehousing, shipping, logistics, maintenance, and sanitation. This role ensures the efficient production and distribution of cooking oil products to distributors while maintaining high standards of safety, quality, and operational performance.

The Director of Operations manages key operational leaders and works closely with the President and cross-functional colleagues to drive productivity improvements, optimize processes, and build a high-performing workforce. The position requires strong leadership, operational planning, and continuous improvement capabilities to ensure reliable production, accurate inventory management, and on-time shipments.

Key Responsibilities Operational Leadership

Oversee and maintain direct responsibility for all core operational functions including:

Supply and demand planning for raw materials and packaging

Production of finished goods

Warehousing operations

Logistics and shipping

Equipment and facility maintenance

Sanitation and operational cleanliness

Ensure operations run efficiently, safely, and in compliance with food safety and regulatory standards

Manage Operations budget and ensure compliance with company policies.

Team Leadership and Workforce Management

Manage and coach the operations leadership team, including:

Maintenance Manager

Production Foreman

Floor Manager

Food Safety Consultant

Support these leaders in managing their respective teams and achieving operational KPIs

Assess workforce needs and oversee recruiting, selection, onboarding, scheduling, and training of employees and temporary staff

Foster a collaborative, accountable, and performance-driven work environment.

Operational Improvement and Strategic Collaboration

Collaborate with direct reports and leadership team to improve productivity and operational effectiveness

Identify and implement improvements in processes, workflow, equipment, and facility layout, including optimization of warehouse structure and operations

Champion improvement initiatives related to:

Equipment and automation

Technology and operational systems

Process and organization changes

Lead initiatives that enhance efficiency, safety, and scalability of operations.

Workforce Development and Performance Management

Build and maintain a high-performing workforce through effective leadership and employee development

Manage performance of both direct and indirect reports by:

Clearly communicating job expectations and role requirements

Providing regular feedback and coaching

Evaluating performance against defined goals and standards

Implementing corrective action including dismissal when infractions occur

Develop and implement training programs for employees covering:

Job-specific skills

Safety and operational procedures

Other topics including Leadership development, Continuous improvement, etc.

Operational Performance and KPI Management

Achieve and maintain operational productivity goals including:

Daily production targets

Inventory accuracy

Shipping accuracy and on-time fulfillment

Collaborate with the leadership team to establish and refine operational KPIs

Monitor performance metrics and implement corrective actions to ensure operational excellence.

Qualifications Required

Bachelor’s degree in Operations Management, Supply Chain, Engineering, Business, or related field (or equivalent experience)

7–10+ years of operations leadership experience managing production, warehousing, and logistics operations, including inventory management and ERP systems

Strong leadership and team development experience

Experience implementing operational improvements and productivity initiatives

Problem solving mindset and proactive, can-do attitude

Ability to communicate verbally, give directions, and understand responses in Spanish. (Conversational ability).

Preferred

Experience in food manufacturing

Knowledge of food safety and sanitation standards

Hands on experience managing small to mid-sized manufacturing operations.

Key Competencies

Operational planning and execution

Leadership and team development

Process improvement and continuous improvement mindset

Supply chain and inventory management

Data-driven decision making

Collaboration and communication with both leadership and employees

Ability to remain calm under pressure

Advanced computer skills and comfort with data, reporting, and AI-driven workflows.

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