CBDS Program Director
ServiceNet Inc., McKnight and Bay, MA, United States
Program Director (Work Crew Community-Based Day Supports)
Location: Springfield, MA
Salary Range: $50-52k
Schedule: Monday-Friday 8a-4p
At ServiceNet's Work Crew Community Based Day Supports (CBDS) program, we are committed to supporting adults with developmental disabilities to build independence, confidence, and real-world skills in their communities. Using Positive Behavior Support (PBS) strategies and a person-centered approach, our staff work collaboratively to create empowering environments that grow with the needs and goals of those we serve.
Key Responsibilities
Support the successful launch of the CBDS program, including site setup, hiring, and staff training.
Ensure ongoing compliance with DDS licensing, CBDS regulations, and all documentation standards.
Lead, teach, and model best practices for staff using PBS strategies and behavior support frameworks.
Oversee daily scheduling, staffing ratios, and program structure across Work-Focused and Life Skills-Focused tracks.
Organize and lead regular program staff meetings.
Perform additional duties as assigned by the Director of Operations.
RBT Responsibilities
Guide Behavioral Support & Training – Coach, train, and support program staff in behavior plan implementation, clinical protocols, and best practices, serving as a liaison with the clinical team and families.
Ensure Clinical Quality & Data Integrity – Collect, review, and maintain accurate behavioral data and clinical documentation while supporting staff in proper data-collection practices.
Support ISPs & Risk Management – Participate in ISP development, assist with assessments and crisis planning, and respond to behavioral incidents using approved interventions and reporting procedures.
Maintain Ethical & Regulatory Compliance – Adhere to RBT ethical standards, supervision and scope-of-practice requirements, and ensure program operations meet all clinical, regulatory, and documentation expectations.
ISP & Clinical Collaboration
Contribute actively to ISP reviews, treatment team meetings, and individualized planning, including goals, behavior plans, and safety plans.
Maintain agency certifications and documentation standards.
Qualifications Required
RBT certification required (or willingness to obtain within 30 days of hire).
Ability to maintain RBT ethics and supervision requirements.
MAP, PABC, CPR/First Aid certifications required (or willingness to obtain upon hire).
Minimum of a High School Diploma or GED.
Experience working with individuals with developmental disabilities, autism, or complex behavioral needs.
Supervisory or management experience preferred.
Valid driver's license with a clean driving record.
Strong communication, organizational, and computer skills.
Ability to pass CORI and background checks.
Preferred
Associate's degree in a related field.
2–3 years of experience supporting individuals with developmental disabilities or complex behavioral needs.
Experience in CBDS, day program, or community-based services.
Familiarity with DDS regulations, HSCIS documentation, and data-based decision-making.
RBT Differential: $2.40/hr when RBT certified MAP Differential: $2.00/hr when MAP certified
Benefits
Generous PTO (time-off) package.
Comprehensive health and dental insurance plans.
Life insurance and long-term disability insurance.
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
Opportunities for career development and advancement.
Learn more about ServiceNet https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $50,000.00 - $52,000.00 per year
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At ServiceNet's Work Crew Community Based Day Supports (CBDS) program, we are committed to supporting adults with developmental disabilities to build independence, confidence, and real-world skills in their communities. Using Positive Behavior Support (PBS) strategies and a person-centered approach, our staff work collaboratively to create empowering environments that grow with the needs and goals of those we serve.
Key Responsibilities
Support the successful launch of the CBDS program, including site setup, hiring, and staff training.
Ensure ongoing compliance with DDS licensing, CBDS regulations, and all documentation standards.
Lead, teach, and model best practices for staff using PBS strategies and behavior support frameworks.
Oversee daily scheduling, staffing ratios, and program structure across Work-Focused and Life Skills-Focused tracks.
Organize and lead regular program staff meetings.
Perform additional duties as assigned by the Director of Operations.
RBT Responsibilities
Guide Behavioral Support & Training – Coach, train, and support program staff in behavior plan implementation, clinical protocols, and best practices, serving as a liaison with the clinical team and families.
Ensure Clinical Quality & Data Integrity – Collect, review, and maintain accurate behavioral data and clinical documentation while supporting staff in proper data-collection practices.
Support ISPs & Risk Management – Participate in ISP development, assist with assessments and crisis planning, and respond to behavioral incidents using approved interventions and reporting procedures.
Maintain Ethical & Regulatory Compliance – Adhere to RBT ethical standards, supervision and scope-of-practice requirements, and ensure program operations meet all clinical, regulatory, and documentation expectations.
ISP & Clinical Collaboration
Contribute actively to ISP reviews, treatment team meetings, and individualized planning, including goals, behavior plans, and safety plans.
Maintain agency certifications and documentation standards.
Qualifications Required
RBT certification required (or willingness to obtain within 30 days of hire).
Ability to maintain RBT ethics and supervision requirements.
MAP, PABC, CPR/First Aid certifications required (or willingness to obtain upon hire).
Minimum of a High School Diploma or GED.
Experience working with individuals with developmental disabilities, autism, or complex behavioral needs.
Supervisory or management experience preferred.
Valid driver's license with a clean driving record.
Strong communication, organizational, and computer skills.
Ability to pass CORI and background checks.
Preferred
Associate's degree in a related field.
2–3 years of experience supporting individuals with developmental disabilities or complex behavioral needs.
Experience in CBDS, day program, or community-based services.
Familiarity with DDS regulations, HSCIS documentation, and data-based decision-making.
RBT Differential: $2.40/hr when RBT certified MAP Differential: $2.00/hr when MAP certified
Benefits
Generous PTO (time-off) package.
Comprehensive health and dental insurance plans.
Life insurance and long-term disability insurance.
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
Opportunities for career development and advancement.
Learn more about ServiceNet https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Compensation: $50,000.00 - $52,000.00 per year
#J-18808-Ljbffr