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Senior Consumer Experience & Insights Analyst

Humana Inc, Tallahassee, FL, United States


A health services company seeks a detail-oriented Senior Consumer Experience Professional to enhance member interactions and analyze data for actionable insights. Responsibilities include producing reports, collaborating with teams to identify trends, and supporting CTM reduction. The ideal candidate should have strong analytical skills and proficiency in tools like Excel and Power BI. Experience in data-driven environments and a Bachelor’s Degree are required. This remote position offers a competitive salary and various benefits. #J-18808-Ljbffr