Senior Customer Experience Strategist

A leading health insurance company is seeking a Senior Consumer Experience Professional to analyze data and enhance member interactions. The role involves identifying trends, creating reports, and collaborating with teams to support CTM reduction efforts. Ideal candidates have strong analytical and communication skills, with proficiency in tools like Excel, Power BI, and SQL. This position offers a competitive salary range and excellent benefits while working in a remote or hybrid setting. #J-18808-Ljbffr