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Remarketing Associate II

First Tech Federal Credit Union, Hillsboro, OR, United States


Associate II, Remarketing supports the resale of repossessed collateral property to maximize returns and mitigate losses while in compliance with internal policies and procedures and legal requirements for repossessed property.

Primary Responsibilities

Conduct skip tracing, as necessary, to obtain contact information in order to contact delinquent/defaulted members

Draft, distribute and monitor letters, notices, and forms and ensure accuracy and completeness of all file documentation and member communication

Participate in department projects and initiatives as required

Assist with the maintenance of Remarketing procedures and processes in alignment with seasonal and/or market conditions or regulatory changes

Obtain possession of assigned vehicles, boats, and RVs in collaboration with Collectors and vendors

Facilitate reinstatements or redemptions when necessary

Work assigned queues and make collection attempts when necessary

Review titles and process for sale at auction

Follow up on titles with state DMV

Follow up on warranty cancellations, maintenance or service contract cancellations and insurance premium refunds to ensure maximum recovery

Assist with maintaining strong vendor relationships, and monitoring and managing vendor service levels

Experience and Education Requirement

Minimum Education: High School Diploma or GED

Minimum 2 years’ experience in vehicle financing and/or sales; experience with charge off collections or repossessions preferred

Basic knowledge of FDCPA is preferred

Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines

Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences

Proven ability to professionally handle sensitive documents

Good research, problem solving and decision-making skills with an excellent attention to detail

Basic knowledge of the financial industry operating areas including functions, products & services is preferred

Working knowledge of Microsoft Office Suite

Certification/License: N/A

Location Hillsboro Corporate Office - Hillsboro, OR 97124 (HYBRID)

Target Compensation in Hillsboro, OR $23.95 - $ 27.55 + annual bonus

Benefits options include

Traditional medical, dental, and vision coverage

401K matching up to 5% per pay period

Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually

11 paid federal holidays

Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What makes First Tech different? Click here to learn more!

First Tech is not currently offering Visa sponsorship or transfer for this position.

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