Global IT Service Desk Analyst II

A leading law firm in Chicago seeks a Service Desk Analyst II to provide high-touch technical support within a 24/7 IT Service Desk environment. The role involves resolving desktop, application, and remote access issues while ensuring excellent customer service. Ideal candidates will have 5-7 years of technology support experience, strong troubleshooting skills across various platforms, and a commitment to continuous improvement. Competitive salary range of $73,000 - $79,000 alongside comprehensive benefits. #J-18808-Ljbffr