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Billing Representative II, Remote

Mass General Brigham (Enterprise Services), Somerville, MA, United States


Summary Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information

Does this position require Patient Care? No

Essential Functions

Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies

Addresses issues of a more complex nature and support junior staff by answering day to day questions

Process payments and maintain up-to-date billing records

Reprocessing insurance denials and submitting all necessary documentation for payment

Maintain accurate billing records and files

Collaborate with other departments to resolve billing and payment issues

May prepare monthly and quarterly billing reports for management review

Education High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Experience Experience in billing, finance or collections 2-3 years required

Knowledge, Skills and Abilities

Strong attention to detail.

Excellent interpersonal, written and verbal communication skills.

Proficient in Microsoft Office Excel and other relevant billing software.

Ability to prioritize and manage multiple tasks simultaneously.

Ability to work independently and as part of a team.

Ability to work in a fast-paced environment.

Equal Opportunity Employer Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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