Inside Sales Representative
IT GOAT, Dallas, TX, United States
At IT GOAT, we don’t just work — we take ownership. Every team member is empowered to lead, make decisions, and drive results. Our culture is built on accountability, teamwork, and an unrelenting commitment to excellence.
We’re looking for someone who thrives in a fast-paced environment, communicates with confidence, and takes pride in every task — big or small. If you believe in getting things done, staying organized, and being the person others can rely on, you’ll fit right in here.
Why IT GOAT is the best place to work? At IT GOAT, we believe success starts with our people. We hire those who take ownership of their work, support their teammates, and continuously strive to grow. In return, we invest deeply in our team — providing the tools, benefits, and environment to help every employee thrive both personally and professionally.
Here’s why IT GOAT stands out as one of the best places to build your career: Competitive Pay, 401k, Paid time off, Comprehensive Health Insurance, Professional Growth and Development are just a few.
Our headquarters in Dallas, TX is where collaboration, innovation, and energy come together. We work in person because we believe strong teams are built face‑to‑face — through trust, communication, and shared goals.
Role Overview The Inside Sales Representative plays a dual-impact role within IT GOAT’s Sales organization. This position is responsible for supporting existing customers with quoting, procurement, and solution recommendations, while also actively prospecting and qualifying new business opportunities.
This role is ideal for a motivated sales professional who enjoys building relationships, managing deal flow, and contributing to revenue growth through both account expansion and net‑new logo acquisition.
Key Responsibilities
Serve as a primary sales contact for assigned existing clients for:
Hardware and software quoting
Licensing renewals and upgrades
Add‑on services and solution enhancements
Work closely with Account Management, Service Delivery, and Procurement to:
Scope solutions accurately
Ensure pricing, margins, and approvals are aligned
Deliver timely and accurate quotes
Identify
upsell and cross‑sell opportunities
within the existing client base, including:
Managed Services expansions
Security, backup, compliance, and cloud solutions
Manage sales orders from quote through booking and handoff to operations.
Maintain accurate CRM records, deal notes, and pipeline updates.
2. New Business Prospecting & Lead Development (≈50%)
Proactively prospect new business through:
Outbound calling and emailing
Follow-up on marketing and inbound leads
Targeted account outreach
Qualify prospects based on fit, budget, timeline, and needs.
Schedule discovery calls and meetings for Account Executives or Sales Leadership when appropriate.
Support the sales cycle by:
Preparing initial quotes and proposals
Assisting with solution positioning and pricing
Consistently meet activity and pipeline generation targets.
Meet or exceed assigned monthly and quarterly sales goals
Net‑new opportunities
Track and manage all opportunities in the CRM system
Participate in weekly sales meetings and forecasting reviews
Skills & Qualifications Required
1–3+ years of experience in:
Inside sales, sales support, or account coordination
Technology, IT services, MSP, or SaaS environment (preferred)
Strong communication skills (phone, email, video)
High attention to detail and strong organizational skills
Ability to manage multiple deals and priorities simultaneously
Comfortable with outbound prospecting and sales conversations
Proficient with CRM and quoting tools (or willingness to learn)
Preferred
Experience in an MSP, VAR, or IT services organization
Familiarity with:
Managed IT Services
Security, backup, networking, and hardware procurement
Understanding of sales cycles, margin management, and solution selling
Core Competencies
Results‑driven and goal‑oriented
Strong follow‑through and ownership mentality
Collaborative team player
Coachable and eager to learn
Qualifications
Competitive base + uncapped commission
Health, dental, and vision insurance
401(k) with company match
PTO, holidays, and flexible work options
Energetic, tech‑driven culture with real career growth opportunities
A brand you can be proud to represent
Health insurance
401(k) with company matching
Flexible spending accounts
Vision insurance
Health savings account
Life insurance
On‑site gym, covered parking with an onsite car wash available
#J-18808-Ljbffr
We’re looking for someone who thrives in a fast-paced environment, communicates with confidence, and takes pride in every task — big or small. If you believe in getting things done, staying organized, and being the person others can rely on, you’ll fit right in here.
Why IT GOAT is the best place to work? At IT GOAT, we believe success starts with our people. We hire those who take ownership of their work, support their teammates, and continuously strive to grow. In return, we invest deeply in our team — providing the tools, benefits, and environment to help every employee thrive both personally and professionally.
Here’s why IT GOAT stands out as one of the best places to build your career: Competitive Pay, 401k, Paid time off, Comprehensive Health Insurance, Professional Growth and Development are just a few.
Our headquarters in Dallas, TX is where collaboration, innovation, and energy come together. We work in person because we believe strong teams are built face‑to‑face — through trust, communication, and shared goals.
Role Overview The Inside Sales Representative plays a dual-impact role within IT GOAT’s Sales organization. This position is responsible for supporting existing customers with quoting, procurement, and solution recommendations, while also actively prospecting and qualifying new business opportunities.
This role is ideal for a motivated sales professional who enjoys building relationships, managing deal flow, and contributing to revenue growth through both account expansion and net‑new logo acquisition.
Key Responsibilities
Serve as a primary sales contact for assigned existing clients for:
Hardware and software quoting
Licensing renewals and upgrades
Add‑on services and solution enhancements
Work closely with Account Management, Service Delivery, and Procurement to:
Scope solutions accurately
Ensure pricing, margins, and approvals are aligned
Deliver timely and accurate quotes
Identify
upsell and cross‑sell opportunities
within the existing client base, including:
Managed Services expansions
Security, backup, compliance, and cloud solutions
Manage sales orders from quote through booking and handoff to operations.
Maintain accurate CRM records, deal notes, and pipeline updates.
2. New Business Prospecting & Lead Development (≈50%)
Proactively prospect new business through:
Outbound calling and emailing
Follow-up on marketing and inbound leads
Targeted account outreach
Qualify prospects based on fit, budget, timeline, and needs.
Schedule discovery calls and meetings for Account Executives or Sales Leadership when appropriate.
Support the sales cycle by:
Preparing initial quotes and proposals
Assisting with solution positioning and pricing
Consistently meet activity and pipeline generation targets.
Meet or exceed assigned monthly and quarterly sales goals
Net‑new opportunities
Track and manage all opportunities in the CRM system
Participate in weekly sales meetings and forecasting reviews
Skills & Qualifications Required
1–3+ years of experience in:
Inside sales, sales support, or account coordination
Technology, IT services, MSP, or SaaS environment (preferred)
Strong communication skills (phone, email, video)
High attention to detail and strong organizational skills
Ability to manage multiple deals and priorities simultaneously
Comfortable with outbound prospecting and sales conversations
Proficient with CRM and quoting tools (or willingness to learn)
Preferred
Experience in an MSP, VAR, or IT services organization
Familiarity with:
Managed IT Services
Security, backup, networking, and hardware procurement
Understanding of sales cycles, margin management, and solution selling
Core Competencies
Results‑driven and goal‑oriented
Strong follow‑through and ownership mentality
Collaborative team player
Coachable and eager to learn
Qualifications
Competitive base + uncapped commission
Health, dental, and vision insurance
401(k) with company match
PTO, holidays, and flexible work options
Energetic, tech‑driven culture with real career growth opportunities
A brand you can be proud to represent
Health insurance
401(k) with company matching
Flexible spending accounts
Vision insurance
Health savings account
Life insurance
On‑site gym, covered parking with an onsite car wash available
#J-18808-Ljbffr