Remote Bilingual IT Service Desk Analyst (Italian/English)

A global services firm is seeking a Bilingual Service Desk Analyst (Italian/English) to provide remote technical support. Key responsibilities include diagnosing technical issues, documenting solutions, and delivering excellent customer service. Ideal candidates will have at least 6-12 months of experience in technical support, a strong work ethic, and exceptional communication skills. The position offers an hourly wage of $18 plus a language bonus, along with benefits including 401k access and paid sick leave. #J-18808-Ljbffr