Remote Bilingual IT Service Desk Analyst (Italian/English)

A global services firm is seeking a Bilingual (Italian/English) Service Desk Analyst. This part-time remote position involves providing Level 1 technical support to users in an efficient manner. Responsibilities include troubleshooting IT issues, documenting tickets, and delivering excellent customer service. Candidates must have experience in a Service Desk role and be bilingual in English and Italian. The role offers $18.00 per hour and opportunities for paid sick leave and 401k benefits. #J-18808-Ljbffr