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Remote Bilingual IT Service Desk Analyst (Italian/English)

CAI, Cheyenne, WY, United States


A global services firm is seeking a Bilingual Service Desk Analyst to provide technical support to English and Italian speaking users. This part-time remote role requires excellent customer service skills, strong troubleshooting abilities, and the ability to document and escalate issues. Candidates must have at least 6 months of experience in a service desk or technical support role and be bilingual in English and Italian. The position offers $18.00 per hour plus a language bonus and 401k benefits. #J-18808-Ljbffr