Remote Bilingual IT Service Desk Analyst (Italian/English)

A global services firm is looking for a Bilingual Service Desk Analyst to provide remote Level 1 technical support to English and Italian-speaking users. This part-time role involves troubleshooting issues via phone, email, or chat, ensuring excellent customer service. Candidates should have a high school diploma or GED, 6-12 months of experience in technical support, and be bilingual in English and Italian. The position offers $18.00 per hour plus a language bonus. #J-18808-Ljbffr