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Remote Bilingual IT Service Desk Analyst (Italian/English)

CAI, Montgomery, AL, United States


A global services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support for English and Italian speaking users. This part-time remote role requires excellent customer service skills and a minimum of 6-12 months' experience in a service desk or technical support role. Responsibilities include troubleshooting hardware/software and ensuring thorough documentation. Candidates must be bilingual and have a high school diploma or GED. Competitive pay at $18.00 per hour plus a language bonus. #J-18808-Ljbffr