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Lead Salesforce Administrator – Cloud Support & Automation

Signature IT World Inc, Cupertino, CA, United States


An IT consulting company based in California is seeking a Lead Salesforce Manager to oversee a team of L1 Salesforce support analysts. The ideal candidate will have over 5 years of Salesforce experience, including 2 years in a leadership position. Responsibilities include managing ticket resolution, SLA compliance, and ensuring optimal user management within the Salesforce platform. This contract role offers a chance to work within dynamic teams in the growing IT services sector.
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