Director of Information Technology

Job Title: Director of Information Technology

Department: Information Technology

Reports To: VP of Accounting and Finance

Job Summary:

The IT Director provides leadership for the company's technology strategy, operations, and infrastructure, ensuring systems support of business growth, security, and efficiency. This role balances high-level strategic planning with hands-on management of teams, vendors, projects, and daily IT services functions.

This is an in-office (Southbury, CT). Some flexibility for hybrid may be possible in the future.

Key Responsibilities

• Develop and execute IT strategy aligned with company-wide objectives.
• Create a 3-5 year IT roadmap for infrastructure, systems, data and security.
• Identify new technologies to enhance operational efficiency and competitive advantage.
• Work with senior leadership to align the road map and priorities to annual budgets.
• Monitor budgeted and actual costs.
• Work with Finance leaders on managing TES’ Total Cost of Ownership (TCO).

Operations & Infrastructure

• Oversee daily IT operations, including network, systems, hardware, and software.
• Manage IT budgets, forecasts, vendor contracts, and cost optimization.
• Ensure system performance, reliability, and scalability for a growing organization.

Security & Compliance

• Protect sensitive data and ensure compliance with industry regulations.
• Manage disaster recovery and business continuity plans.
• Stay current on security risks, implement robust cybersecurity measures, develop data protection protocols, and ensure compliance with relevant industry regulations.
• Implement robust and actionable incident response plans.

Disaster Recover / Business Continuity

• Develop, maintain, and implement disaster recovery and business continuity plans to safeguard critical data and systems and minimize downtime.
• Lead, mentor, and evaluate IT staff (e.g., help desk, systems, data, networking).
• Foster a culture of service, innovation, and collaboration.
• Manage hiring and performance for a growing IT team aligned to the strategic goals and priorities of the company.

Business Alignment & Support

• Liaise with other department heads and stakeholders to identify and understand the technology needs, support cross-functional projects, and increase user satisfaction levels.
• Manage the help desk (outsourced and/or internal), ensuring efficient resolution of technical issues and SLA compliance.
• Oversee implementation of new software, hardware, and system upgrades, including an updated CRM platform

Qualifications

• Bachelor's or Master Degree in Computer Science, IT, or related field; MBA a plus.
• Proven experience in an IT management or similar leadership role, typically 5-10 years of overall IT experience with several in a supervisory capacity.
• Deep knowledge of infrastructure, cloud, security, project management.
• Strong financial acumen for budgeting and vendor management.
• Exceptional communication, leadership, and problem-solving skills.
• Strong knowledge of IT systems, infrastructure, networking, cloud platforms, and data security.

Skills

• Strategic Thinking, Vision, Problem‑Solving, Budgeting, Vendor Management, Risk Management, Leadership, Up/Down/Across Communication, Project Management, Technical Expertise, Enterprise Architecture.

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