Senior Director, Loyalty Operations & Member Experience

A leading cruise line company is seeking a Senior Director for Loyalty Operations in Miami. This strategic role will define and execute the loyalty vision, overseeing a large member program while ensuring compliance and operational excellence across multiple channels. The ideal candidate will have at least 10 years of experience with proven P&L responsibility and leadership in operations or marketing, along with a strong analytical background. An attractive total rewards package includes health benefits, 401(k), and paid time off.
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