Executive Director, Technology Strategy

Overview

The New York City Taxi and Limousine Commission (TLC) is the biggest and boldest for-hire transportation agency in the nation, licensing and regulating the city's iconic yellow and green taxis, Uber and Lyft vehicles, commuter vans, and luxury limousines. We are focused on revolutionizing taxi licensing and enforcement systems in the city that never sleeps. Every day, we work to ensure over one million riders arrive at their destination safely and comfortably, and we are just getting started. We embrace new technologies and ideas, collaborating to streamline operations in a rapidly changing environment. We are a dedicated partner of the Mayor\'s Vision Zero initiative, working to make city streets safer for everyone. We are also a champion of open data and accessibility, leading the charge to make the city\'s transportation options more inclusive.

Position : Executive Director of Technology Strategy at TLC. You will lead the transformation of our digital platforms and services, ensuring a solid foundation while modernizing onto the Salesforce platform and addressing complex business challenges, all while maintaining existing systems. We are looking for an experienced, energetic, self-motivated technology leader who can lead design and development solutions and provide CRM-centric expertise using Salesforce.

Responsibilities

• Drive the agency\'s digital transformation strategy, with a focus on CRM-centric solutions like Salesforce and MS Dynamics.
• Lead by example with hands-on technical guidance to development teams.
• Foster the development of team members and groom future leaders who can contribute to the agency\'s success.
• Collaborate with managers to address high-priority enterprise data issues, recommend solutions, and ensure alignment with industry standards.
• Lead and evolve the transformation of the Software Development Life Cycle (SDLC) into an Agile and DevOps culture, fostering process innovation.
• Provide technical leadership in application design, integration, performance optimization, and process improvement.
• Promote IT innovation through research and development, evaluating new technologies, techniques, and industry best practices.
• Engage in proofs of concept and prototypes for agency-wide initiatives, leveraging cutting-edge technologies aligned with the agency\'s goals.
• Utilize cloud and hybrid/PaaS platforms (e.g., Azure) for application architecture and development.
• Assist the CIO in preparing for large technology purchases and manage vendor relationships effectively.
• Collaborate with the Office of Technology and Innovation (OTI) to ensure strict adherence to security policies.

Ready to Drive Transformation? If you\'re a visionary technology leader with a passion for CRM-centric solutions, especially within Salesforce, we want you on our team. You\'ll be at the forefront of modernizing our systems and shaping the future of transportation technology at TLC. Apply now and become a key part of our exciting venture.

To Apply

Please go to cityjobs.nyc.gov and search for Job ID# or click the "Apply" button below.

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW. APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL.
*Only candidates with permanent title are eligible to apply.*
*Candidates with similar civil service titles may apply.*

Compensation : Proposed salary will be determined based on experience and preferred skills of the selected candidate.

Work Location

New York, NY

55a Program

This position is open to qualified persons with a disability under the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered through the 55-a Program.

COMPUTER SYSTEMS MANAGER - 10050

Qualifications

• A master\'s degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time IT experience, including applications development, systems development, data communications and networking, database administration, data processing, or user services; at least eighteen (18) months of this experience must include administrative, managerial or executive capacity in the related duties; or
• A baccalaureate degree and four (4) years of progressively more responsible IT experience as described above; or
• A four-year high school diploma or equivalent and six (6) years of progressively more responsible IT experience as described above; or
• A satisfactory combination of education and experience equivalent to the above, with at least a four-year high school diploma and at least three (3) years of experience as described, including the eighteen (18) months of administrative/managerial/executive/supervisory experience.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of IT experience with 30 semester credits equating to six (6) months of experience. Graduate credits may substitute for up to one (1) year of IT experience, with additional constraints as described in the original posting.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on legally protected status or characteristic, including sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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