Group Director, FSQA

Welcome to Whataburger Careers!

Total Rewards

• Competitive Weekly Pay
• Bonus Program with 250% Upside Potential
• Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
• Opportunities for Career Development and Growth
• Healthcare and Life Insurance Benefits
• Paid Time Off - 5 Weeks on Day 1
• Flex Weeks - Remote Work Arrangement
• Paid Corporate Holidays
• 401(k) Savings Plan with a Competitive Company Match
• Paid Parental Leave – Subject to Eligibility Requirements
• Short-Term Disability
• Long-Term Disability
• Scholarship Program - You and Your Dependents are Eligible!
• Whataburger Family Foundation (Hardship Grant Assistance)
• Discounted Meals For You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and Recognition For All You Do
• Retirement Celebration Program

Responsibilities

• Directs all activities related to the validation and verification of the consistent quality and safety of all products supplied to Whataburger.
• Oversees 3rd party and/or FSQA audits of individual units for food safety.
• Reviews regulatory inspection reports (Health Department).
• Develops and oversees all QA programs including Supplier and Product approval process, Product Compliance program, Mock Recalls, Product Quality Complaints, Product Specs.
• Leads Product Commercialization including specification development, supplier and product approval process.
• Responsible for nutrition reporting and food regulatory compliance for all company items, food service and retail.
• Develops and oversees product traceability program for both food service and retail food items.
• Maintains knowledge of food safety, HACCP, current industry issues and new technology regarding food and packaging products and restaurants
• Collaborates with Supply Chain, Restaurant Operations and Field Training and Communications on emerging food safety concerns, crisis, and current industry issues.
• Actively participates in technical associations to maintain the most updated industry knowledge.
• Serves as a liaison with regulatory and industry officials to maintain knowledge of compliance with local, state, and federal regulations. Presents regulatory/legislative comments to proposed rules as necessary.
• Oversees and directs the general & administrative budget for QA and Food Safety departments
• Responsible for identifying opportunities to conserve financial resources in day-to-day activities and planning
• Assumes additional responsibilities as assigned.

Skills

• Advanced professional or theoretical knowledge and functional concepts, practices, and procedures of a particular field of specialization in the execution of assigned duties and responsibilities
• Advanced understanding of the function’s structure and policies with an advanced understanding of the structure and policies of Whataburger Restaurants LLC
• Advanced understanding of budgetary concepts and procedures
• Advanced ability to create and implement strategic direction
• Advanced understanding of performance review process
• Advanced understanding of portfolio management: input to output, decision making process, logical sequence of activities, interdependencies between activities/tasks, deliverable prioritization, and timeline

Education

• Bachelor’s degree or any equivalent combination of educational and work experience required
• Master’s degree preferred

Experience

• 9+ years’ experience as project or program director

300 Concord Plaza Dr San Antonio TX

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