Service Writer Job at ETI GLOBAL in Sharonville
ETI GLOBAL, Sharonville, OH, United States
ETI GLOBAL is an EEO Employer - M/F/Disability/Protected Veteran Status
Service Writer
ETI Inc. - Sharonville, Ohio
E xcellence.
T eamwork.
I ntegrity.
ETI Inc. is a leading independent dealer specializing in heavy equipment and parts. We are seeking a highly motivated and customer-focused
Service Writer
to join our growing team. This role offers an excellent opportunity to develop professionally within a dynamic and supportive environment. If you're looking to advance your career with a company that values enthusiasm, collaboration, and integrity, we encourage you to apply.
What We Offer:
Comprehensive Medical, Dental, and Vision Insurance
Life, Accident, and Critical Illness Coverage
401(k) Retirement Plan
Paid Vacation, Holidays, and Sick Leave
Opportunities for Overtime and Career Advancement
Position Overview:
The Service Writer plays a key role in ensuring smooth operations within our service department. This individual will be responsible for coordinating service workflow, managing customer interactions, and supporting technicians to deliver exceptional service. The ideal candidate is organized, proactive, and excels in both verbal and written communication.
Key Responsibilities:
Provide outstanding customer service and support
Prepare accurate service estimates and coordinate job scheduling
Manage inventory and ensure timely delivery of parts and equipment
Maintain quality control standards throughout the service process
Collaborate with technicians and other departments to ensure efficient workflow
Monitor and manage service documentation and records
Qualifications:
Previous experience in customer service required
Supervisory or management experience preferred
1-2 years of experience in the automotive or heavy machinery industry
Strong communication and interpersonal skills
Proficiency with computer systems and software
Experience in scheduling or workflow management
Ability to lift heavy machinery parts as needed
Team-oriented mindset with a willingness to learn and grow
Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM
Occasional Saturdays based on workload
Frequent opportunities for overtime
How to Apply:
Please submit your resume along with references and relevant experience. We are seeking a driven individual who is eager to contribute to our team and help us continue delivering excellence.
Please visit our careers page to see more job opportunities.
Service Writer
ETI Inc. - Sharonville, Ohio
E xcellence.
T eamwork.
I ntegrity.
ETI Inc. is a leading independent dealer specializing in heavy equipment and parts. We are seeking a highly motivated and customer-focused
Service Writer
to join our growing team. This role offers an excellent opportunity to develop professionally within a dynamic and supportive environment. If you're looking to advance your career with a company that values enthusiasm, collaboration, and integrity, we encourage you to apply.
What We Offer:
Comprehensive Medical, Dental, and Vision Insurance
Life, Accident, and Critical Illness Coverage
401(k) Retirement Plan
Paid Vacation, Holidays, and Sick Leave
Opportunities for Overtime and Career Advancement
Position Overview:
The Service Writer plays a key role in ensuring smooth operations within our service department. This individual will be responsible for coordinating service workflow, managing customer interactions, and supporting technicians to deliver exceptional service. The ideal candidate is organized, proactive, and excels in both verbal and written communication.
Key Responsibilities:
Provide outstanding customer service and support
Prepare accurate service estimates and coordinate job scheduling
Manage inventory and ensure timely delivery of parts and equipment
Maintain quality control standards throughout the service process
Collaborate with technicians and other departments to ensure efficient workflow
Monitor and manage service documentation and records
Qualifications:
Previous experience in customer service required
Supervisory or management experience preferred
1-2 years of experience in the automotive or heavy machinery industry
Strong communication and interpersonal skills
Proficiency with computer systems and software
Experience in scheduling or workflow management
Ability to lift heavy machinery parts as needed
Team-oriented mindset with a willingness to learn and grow
Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM
Occasional Saturdays based on workload
Frequent opportunities for overtime
How to Apply:
Please submit your resume along with references and relevant experience. We are seeking a driven individual who is eager to contribute to our team and help us continue delivering excellence.
Please visit our careers page to see more job opportunities.