Provider Relations Specialist
Conduent, Baton Rouge, LA, United States
Provider Relations Specialist
Location: on-site in Baton Rouge, LA Salary: $16.50 - $17.68/hr. plus benefits Schedule: 8:00 am - 5:00 pm, Monday Friday Would you like to be a part of a team that plays a vital role in supporting our Automotive clients lease exchange program? About the Quality Assurance Associate role: The individual who fills this position will be responsible for providing assistance about Long Term Personal Care Services (LT-PCS) program and its requirements with providers. Assisting and answering emails from the providers email box daily. Investigating and issuing Prior Authorization as needed. Reviewing and solving complaints from recipients. Helping the recipient with "Good Cause" providers changes so there is no lapse in services. The best candidate for this role will be someone who can multi-task through multiple windows and has experience working tight deadlines. Job Requirements: High school diploma or GED equivalent Experience working with Medicaid 1 plus years Customer Service experience in an office environment Proficiency in Microsoft Office, including Excel, Outlook, and Word Exceptional attention to detail Strong analytical and problem-solving skills Effective time management abilities Excellent communication skills Capability to handle multiple tasks simultaneously Desired Skills and Attributes/Successful candidates will have the following skills: What's in it for you? Here are a few good reasons in addition to competitive pay to work at Conduent: Paid Training Medical, dental and vision benefits 401K and matching Employee discount program Career growth opportunities Positive employee friendly culture Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
Location: on-site in Baton Rouge, LA Salary: $16.50 - $17.68/hr. plus benefits Schedule: 8:00 am - 5:00 pm, Monday Friday Would you like to be a part of a team that plays a vital role in supporting our Automotive clients lease exchange program? About the Quality Assurance Associate role: The individual who fills this position will be responsible for providing assistance about Long Term Personal Care Services (LT-PCS) program and its requirements with providers. Assisting and answering emails from the providers email box daily. Investigating and issuing Prior Authorization as needed. Reviewing and solving complaints from recipients. Helping the recipient with "Good Cause" providers changes so there is no lapse in services. The best candidate for this role will be someone who can multi-task through multiple windows and has experience working tight deadlines. Job Requirements: High school diploma or GED equivalent Experience working with Medicaid 1 plus years Customer Service experience in an office environment Proficiency in Microsoft Office, including Excel, Outlook, and Word Exceptional attention to detail Strong analytical and problem-solving skills Effective time management abilities Excellent communication skills Capability to handle multiple tasks simultaneously Desired Skills and Attributes/Successful candidates will have the following skills: What's in it for you? Here are a few good reasons in addition to competitive pay to work at Conduent: Paid Training Medical, dental and vision benefits 401K and matching Employee discount program Career growth opportunities Positive employee friendly culture Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.