Core Account Manager
Monday.com, Atlanta, GA, United States
This job is with Monday.com, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
About
monday.com At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we're serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
About The Role We're looking for an Account Manager to join our expanding team here in Atlanta! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform. In this role you will: Be responsible for generating revenue from paying customers to achieve sales quotas. Possess a comprehensive understanding of monday.com's value propositions and connect that knowledge directly to key stakeholders. Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com. Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.). Consult with customers on their internal processes and challenge leaders to drive change across their organization. Partake in the kick off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager.
Requirements 3-6 years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting Strong customer-facing and presentation skills with ability to establish credibility with executives Superb written and verbal communication skills Positive attitude, empathy, and high energy! BA/BS degree or equivalent, relevant work experience What monday.com can offer you: Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program A team that values transparency and collaboration while having fun while we work Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified. We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Please note that this is a hybrid position of 3 days/week in our Atlanta office Visa sponsorship for this role is currently not available. #LI-Hybrid ]]>
About
monday.com At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we're serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
About The Role We're looking for an Account Manager to join our expanding team here in Atlanta! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform. In this role you will: Be responsible for generating revenue from paying customers to achieve sales quotas. Possess a comprehensive understanding of monday.com's value propositions and connect that knowledge directly to key stakeholders. Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com. Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.). Consult with customers on their internal processes and challenge leaders to drive change across their organization. Partake in the kick off call and oversee the initial implementation and onboarding process in collaboration with the Customer Success Manager.
Requirements 3-6 years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting Strong customer-facing and presentation skills with ability to establish credibility with executives Superb written and verbal communication skills Positive attitude, empathy, and high energy! BA/BS degree or equivalent, relevant work experience What monday.com can offer you: Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program A team that values transparency and collaboration while having fun while we work Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified. We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Please note that this is a hybrid position of 3 days/week in our Atlanta office Visa sponsorship for this role is currently not available. #LI-Hybrid ]]>