Commercial Account Manager Mid-Market
monday.com, Atlanta, GA, United States
monday.com
At monday.com we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end‑to‑end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
About The Role We're looking for an Account Manager to join our expanding Commercial team here in NYC. We take building an amazing product and providing the best possible service to our customers very seriously. Our clients love our product, and it’s incredibly unique (and fun) to walk our clients to success using our platform.
In This Role You Will
Be responsible for generating revenue from paying customers to achieve sales quotas.
Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders.
Proactively own and manage a portfolio of early‑adopter paying accounts and focus on leveraging their initial success to generate broader expansion opportunities.
Build and identify opportunity signals and drive additional revenue streams (up‑sell, cross‑sell, etc.).
Consult with customers on their internal processes and challenge leaders to drive change across their organization.
Requirements
3‑4+ years of B2B SaaS sales experience with a focus on upsells, cross‑sells, and expansion opportunities.
Experience in a high‑volume/high‑velocity sales role.
Own the full sales cycle from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting.
Proven track record of engaging with senior stakeholders in new business pitches, quarterly business reviews, and/or during renewal periods.
Familiarity with portfolio planning and developing an account plan geared toward expansion and driving multi‑product adoption.
Analytical approach to developing a point of view. Conduct research to create a clear value proposition for all key buying personas at each account.
Organization and diligence about updating pipeline and forecast to discern where there’s opportunity and risk across your portfolio. This includes taking a data‑driven approach to measuring pipeline coverage, deal probability, and the gap required to hit your quarterly target.
BA/BS degree or equivalent, relevant work experience.
What monday.com Can Offer You
Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and eligibility for the company equity incentive program.
A team that values transparency and collaboration while having fun while we work.
Monthly stipends for food, wellness, and commuter/remote work.
A fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops.
Award‑winning work environment - named a "Best Place to Work" by Built In and "Great Place to Work" certified.
We foster diversity, inclusion, and belonging through our Employee Resource Groups and provide access to resources and education to support our team, facilitate conversations, and encourage understanding.
A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more.
monday.com is proud to be an equal‑opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Please note that this is a hybrid position of 3 days/week in our Atlanta office. Visa sponsorship for this role is currently not available.
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About The Role We're looking for an Account Manager to join our expanding Commercial team here in NYC. We take building an amazing product and providing the best possible service to our customers very seriously. Our clients love our product, and it’s incredibly unique (and fun) to walk our clients to success using our platform.
In This Role You Will
Be responsible for generating revenue from paying customers to achieve sales quotas.
Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders.
Proactively own and manage a portfolio of early‑adopter paying accounts and focus on leveraging their initial success to generate broader expansion opportunities.
Build and identify opportunity signals and drive additional revenue streams (up‑sell, cross‑sell, etc.).
Consult with customers on their internal processes and challenge leaders to drive change across their organization.
Requirements
3‑4+ years of B2B SaaS sales experience with a focus on upsells, cross‑sells, and expansion opportunities.
Experience in a high‑volume/high‑velocity sales role.
Own the full sales cycle from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting.
Proven track record of engaging with senior stakeholders in new business pitches, quarterly business reviews, and/or during renewal periods.
Familiarity with portfolio planning and developing an account plan geared toward expansion and driving multi‑product adoption.
Analytical approach to developing a point of view. Conduct research to create a clear value proposition for all key buying personas at each account.
Organization and diligence about updating pipeline and forecast to discern where there’s opportunity and risk across your portfolio. This includes taking a data‑driven approach to measuring pipeline coverage, deal probability, and the gap required to hit your quarterly target.
BA/BS degree or equivalent, relevant work experience.
What monday.com Can Offer You
Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and eligibility for the company equity incentive program.
A team that values transparency and collaboration while having fun while we work.
Monthly stipends for food, wellness, and commuter/remote work.
A fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops.
Award‑winning work environment - named a "Best Place to Work" by Built In and "Great Place to Work" certified.
We foster diversity, inclusion, and belonging through our Employee Resource Groups and provide access to resources and education to support our team, facilitate conversations, and encourage understanding.
A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more.
monday.com is proud to be an equal‑opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Please note that this is a hybrid position of 3 days/week in our Atlanta office. Visa sponsorship for this role is currently not available.
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