Human Resources Director
SkyBridge Luxury & Associates, Austin, TX, United States
Position Summary
All potential candidates should read through the following details of this job with care before making an application. The Director of Human Resources serves as a key member of the Executive Committee and is responsible for leading all aspects of human resources for a luxury hotel or resort. This role champions a culture of service excellence, employee engagement, and leadership development while ensuring compliance with employment laws and company policies. The ideal candidate is a strategic hospitality HR leader with extensive luxury hotel experience and a passion for cultivating an exceptional workplace culture that supports world-class guest experiences.
Key Responsibilities Strategic Leadership & Culture Serve as a trusted advisor to the General Manager and Executive Committee on all human capital matters Foster a culture aligned with luxury hospitality standards, emphasizing service excellence, collaboration, and accountability Lead initiatives focused on employee engagement, retention, and leadership development Drive organizational effectiveness and workforce planning strategies Talent Acquisition & Development Oversee recruitment strategies to attract top hospitality talent across all departments Implement best practices in onboarding, training, and professional development Develop succession planning programs and leadership pipelines Support department heads with talent management and performance development Employee Relations & Compliance Ensure compliance with all federal, state, and local labor regulations Manage employee relations matters with professionalism and discretion Conduct investigations and guide leaders through disciplinary and performance management processes Maintain policies and procedures that align with company standards and legal requirements Compensation, Benefits & Workforce Planning Oversee compensation structures, benefits administration, and payroll coordination Monitor labor budgets and staffing levels in partnership with finance and operations teams Ensure competitive and equitable compensation practices Training & Service Culture Lead training initiatives focused on luxury service standards and leadership development Coordinate learning programs that reinforce the brand’s service philosophy Promote a positive workplace culture focused on employee well-being and recognition Required Qualifications Bachelor’s degree in Human Resources, Business Administration, or Hospitality Management 7–10+ years of progressive HR leadership experience xsgimln in hotels or resorts Proven experience supporting executive leadership teams in a hospitality environment Strong knowledge of employment law, HR compliance, and employee relations Exceptional leadership, communication, and organizational skills Preferred Qualifications Experience in Forbes Five-Star or AAA Five Diamond hospitality environments Experience working in union environments (if applicable) Professional HR certification (SHRM-SCP, SPHR, or equivalent) Experience with HRIS and workforce analytics platforms Compensation & Benefits Competitive executive compensation package Performance-based incentive program Comprehensive health, dental, and vision benefits Paid time off and holidays Professional development and career advancement opportunities
All potential candidates should read through the following details of this job with care before making an application. The Director of Human Resources serves as a key member of the Executive Committee and is responsible for leading all aspects of human resources for a luxury hotel or resort. This role champions a culture of service excellence, employee engagement, and leadership development while ensuring compliance with employment laws and company policies. The ideal candidate is a strategic hospitality HR leader with extensive luxury hotel experience and a passion for cultivating an exceptional workplace culture that supports world-class guest experiences.
Key Responsibilities Strategic Leadership & Culture Serve as a trusted advisor to the General Manager and Executive Committee on all human capital matters Foster a culture aligned with luxury hospitality standards, emphasizing service excellence, collaboration, and accountability Lead initiatives focused on employee engagement, retention, and leadership development Drive organizational effectiveness and workforce planning strategies Talent Acquisition & Development Oversee recruitment strategies to attract top hospitality talent across all departments Implement best practices in onboarding, training, and professional development Develop succession planning programs and leadership pipelines Support department heads with talent management and performance development Employee Relations & Compliance Ensure compliance with all federal, state, and local labor regulations Manage employee relations matters with professionalism and discretion Conduct investigations and guide leaders through disciplinary and performance management processes Maintain policies and procedures that align with company standards and legal requirements Compensation, Benefits & Workforce Planning Oversee compensation structures, benefits administration, and payroll coordination Monitor labor budgets and staffing levels in partnership with finance and operations teams Ensure competitive and equitable compensation practices Training & Service Culture Lead training initiatives focused on luxury service standards and leadership development Coordinate learning programs that reinforce the brand’s service philosophy Promote a positive workplace culture focused on employee well-being and recognition Required Qualifications Bachelor’s degree in Human Resources, Business Administration, or Hospitality Management 7–10+ years of progressive HR leadership experience xsgimln in hotels or resorts Proven experience supporting executive leadership teams in a hospitality environment Strong knowledge of employment law, HR compliance, and employee relations Exceptional leadership, communication, and organizational skills Preferred Qualifications Experience in Forbes Five-Star or AAA Five Diamond hospitality environments Experience working in union environments (if applicable) Professional HR certification (SHRM-SCP, SPHR, or equivalent) Experience with HRIS and workforce analytics platforms Compensation & Benefits Competitive executive compensation package Performance-based incentive program Comprehensive health, dental, and vision benefits Paid time off and holidays Professional development and career advancement opportunities