Loyalty Manager
Global Growth Industries, Fort Worth, TX, United States
Key Responsibilities:
Lead daily execution of loyalty program operations—including promotional setup, legal
compliance, customer service, digital platforms, and training.
Collaborate with store operations to enhance implementation at the retail level.
Develop and manage bi-monthly sales plan offers, loyalty-driven promotions, and
rewards catalog selections.
Oversee the employee loyalty tier with tailored offers and communications.
Manage email marketing campaigns—copywriting, content creation, and database
segmentation.
Partner with category managers and vendors to drive program support and promotional
tie-ins.
Integrate loyalty efforts with social media to drive acquisition.
Analyze program performance and customer data to refine segmentation, optimize
campaigns, and maximize ROI.
Conduct store visits (~25% travel) to ensure strong program execution.
Support marketing initiatives to promote loyalty across in-store and media channels.
Track competitive trends and implement best-in-class loyalty strategies.
Use insights and RFM analysis to create targeted communications and engagement
strategies.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Qualifications: Bachelor’s degree in marketing, Business, related field, or equivalent experience. 5+ years in B2C/B2B marketing or advertising. 5+ years in CRM/loyalty marketing and/or database analysis preferred. Strong analytical skills and proficiency with BI tools and Excel. Data-driven decision-maker with a solid understanding of marketing principles.
Preferred Skills: Cross-functional collaboration and project management. Effective communicator with strong writing skills. Creative and strategic thinker with a bias for execution. Thrives in fast-paced environments and meets tight deadlines. xsgimln Strong attention to detail and results orientation.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Qualifications: Bachelor’s degree in marketing, Business, related field, or equivalent experience. 5+ years in B2C/B2B marketing or advertising. 5+ years in CRM/loyalty marketing and/or database analysis preferred. Strong analytical skills and proficiency with BI tools and Excel. Data-driven decision-maker with a solid understanding of marketing principles.
Preferred Skills: Cross-functional collaboration and project management. Effective communicator with strong writing skills. Creative and strategic thinker with a bias for execution. Thrives in fast-paced environments and meets tight deadlines. xsgimln Strong attention to detail and results orientation.