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Customer Service Representative

Customer Service, Hermitage, PA, United States


Customer Service Representative – Banking We are seeking a

highly motivated and experienced Customer Service Representative

to join our client’s dynamic banking team. In this role, you will manage a high volume of inbound calls while delivering exceptional customer service, resolving inquiries, promoting banking products, and ensuring full compliance with banking regulations.

Are you the right candidate for this opportunity Make sure to read the full description below.

If you thrive in a fast‑paced environment and are passionate about helping customers, this is a great opportunity to grow your career in the banking industry.

Key Responsibilities Manage a high volume of inbound calls and customer inquiries efficiently Resolve customer questions and complaints via phone, email, or face‑to‑face interactions Assist with new account openings, account maintenance, issue resolution, and general banking inquiries Provide accurate information on banking products and services Identify customer needs and recommend appropriate banking solutions through account analysis Qualifications 5+ years

of experience in a high‑volume call center (banking preferred)

OR 3+ years

of direct banking experience

Schedule Full‑time:

40 hours per week

after the training period

Why Join? xsgimln This is an excellent opportunity to further develop your customer service expertise while building a long‑term career in the banking industry.