Police Records Specialist I/II/Lead
SupportFinity™, Denver, CO, United States
General Purpose
Police Records Specialist I Salary Range:
$52,380.05 - $78,570.08
Police Records Specialist II Salary Range:
$53,589.56 - $80,534.33
Police Records Specialist Lead Salary Range:
$55,404.63 - $83,106.95
Police Records Specialist I/II The Police Records Specialist performs a variety of administrative police support services, including answering phones, making and providing copies of records, handling and balancing U.S. Currency, receiving and processing counter reports, monitoring security stations, and providing exceptional internal/external customer service.
Police Records Lead Serves as a senior‑level technical resource in the Records Unit. Performs advanced police records functions, delivers training for staff, assists with audits, conducts quality assurance, and acts as a subject‑matter expert in records law and systems. Provides leadership in a peer capacity without supervisory or disciplinary authority.
Essential Duties & Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Police Records Specialist I Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Archives police records
Police Records Specialist II Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Creates and documents forms, instructions, processes, and other assigned projects and tasks
Instructs Police Records Specialist I, volunteer, temporary and part‑time personnel in police recordkeeping duties and activities
Assists in completing unexpected and/or urgent projects requested by department staff or management
Approves and rejects police reports in accordance with NIBRS/UCR standards
Police Records Lead Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Implements established training for Records Specialists I and II. Coordinates training plans, materials, and reference guides with supervisor
Audits and reviews staff work for accuracy, compliance, and legal standards
Escalates compliance issues to the Supervisor
Processes sealing and expungement of records per court order and statute
Provides constructive feedback and technical guidance to peers
Demonstrates advanced knowledge and operational proficiency in the Colorado Open Records Act/Colorado Criminal Justice Records Act, National Crime Information Center/Colorado Crime Information Center, Records Management System, and National Incident Based Reporting System/Uniform Crime Reporting
Conducts quality assurance on NCIC/CCIC transactions to ensure compliance with federal/state standard
Serves as technical liaison to courts, District Attorney’s office, and other agencies in the Supervisor’s absence
Assists the Supervisor with long‑term planning, audits, and RMS projects
Represents the Records Unit in internal/external meetings as assigned
Minimum Qualifications Police Records Specialist I High School diploma or equivalent required. A minimum of two years of customer service and general clerical, or police records management experience and at least two years of computer experience in data entry or retrieval, word processing, data management or information technology.
Police Records Specialist II High School diploma or equivalent; a Master Certificate as a Colorado Certified Records Technician, or recognized equivalent; a minimum of one year of experience as a Police Records Specialist, or a minimum of two years of equivalent continuous experience in police records management and CCIC/NCIC for a law enforcement agency; at least three years of customer service and general clerical; and at least three years of computer experience in data entry or retrieval, word processing, data management or information technology.
Police Records Lead High School diploma or equivalent. Minimum of two years of progressively responsible experience in law enforcement records or equivalent. Demonstrated ability to train and audit staff. Must qualify for FBI/CJIS certification. Must be able to certify as a Notary Public.
Knowledge, Skills, and Abilities Knowledge of
The City of Commerce City, municipal government services, and police department functions
CCIC / NCIC and Records Management Systems (RMS)
Interpret Colorado Criminal Justice Records Act (CCJRA) and follow detailed/complex instructions
Skill in
Collaborating with co‑workers and staff from other divisions and departments
Evaluating documentation and making decisions on validity; or escalating questions to the supervisor (or lead)
Skill in understanding and responding to customer service needs
Skill in typing on a computer or typewriter with accuracy; alphabetic and numeric filing
Ability to
Maintain confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Sort, route, and file police records
Follow verbal and written directions for completing assignments and asking questions as necessary
Sending, receiving, and distributing teletypes
Use all required safety equipment and take proper safety precautions to prevent accidents
Critique and provide feedback to others in a constructive and positive manner
Work well with culturally diverse and demanding people
Communicate effectively and professionally with others
Focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities
Handle confidential information
Work with broad direction and limited supervision
Organize activities and working environment in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines with maximum efficiency
Accept constructive input and implement suggestions for improvement
Understand and follow written and oral instructions and procedures
To clearly and accurately express thoughts in the completion of various forms of written documents and verbal directives/communication
Deliver exceptional internal and external customer service
Work in a team environment
Communicate effectively in the English language
Work under pressure and respond calmly in emergency situations
Establish and maintain effective working relationships with other employees, organizations and the public
Equipment Used, Work Environment and Physical Activities
Driving: Drives a city or personal vehicle in the normal course of business
Office Equipment: Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, document management software, records management system software, various department software and web applications
Other Equipment: Police Radio
Physical Activities: Sitting for long periods of time; light physical activity that may include walking, standing, stooping, bending, reaching, lifting and carrying
Lifting: Occasionally lifts, carries, and exerts up to 40 pounds
Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires. Exposure to Environmental Conditions: Position generally works in an office setting with overhead lighting and long periods of screen time.
Schedule: Position generally works a non‑traditional work week; may work rotating shifts, from 8 to 12 hours, to include days, evenings, nights, holidays and weekends
Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort
Safety Sensitive: This position is subject to the city’s drug screening
Reasonable accommodation may be made to individuals with disabilities for the essential functions of the job.
#J-18808-Ljbffr
$52,380.05 - $78,570.08
Police Records Specialist II Salary Range:
$53,589.56 - $80,534.33
Police Records Specialist Lead Salary Range:
$55,404.63 - $83,106.95
Police Records Specialist I/II The Police Records Specialist performs a variety of administrative police support services, including answering phones, making and providing copies of records, handling and balancing U.S. Currency, receiving and processing counter reports, monitoring security stations, and providing exceptional internal/external customer service.
Police Records Lead Serves as a senior‑level technical resource in the Records Unit. Performs advanced police records functions, delivers training for staff, assists with audits, conducts quality assurance, and acts as a subject‑matter expert in records law and systems. Provides leadership in a peer capacity without supervisory or disciplinary authority.
Essential Duties & Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Police Records Specialist I Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Archives police records
Police Records Specialist II Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Creates and documents forms, instructions, processes, and other assigned projects and tasks
Instructs Police Records Specialist I, volunteer, temporary and part‑time personnel in police recordkeeping duties and activities
Assists in completing unexpected and/or urgent projects requested by department staff or management
Approves and rejects police reports in accordance with NIBRS/UCR standards
Police Records Lead Responsibilities
Provides customer service in person, by phone, and police radio
Answers emergency and non‑emergency assistance and complaint phone calls; determines urgency and nature of calls; provides information, transfers calls, and relays messages
Follows procedures to maintain a variety of files, including computer database, reports, summons, and related data received from police officers, detectives, and County, District, or Municipal Court
Receives, reviews, and processes counter police reports
Collects fees as required for municipal services; issues receipts and keeps required records
Queries and interprets data and information to and from NCIC, CCIC, and various law enforcement databases
Processes information and documentation by entering and retrieving data through computerized databases; making copies; preparing, routing, and mailing documents
Conducts records checks for other law enforcement agencies
Operates base and portable radios to call or answer police officers and Adams County Communications on priority requests; relays critical information to and from units
Assists officers with records, reports, and communication of information
Evaluates requests and releases records to individuals based on the Colorado Open Records Act and Colorado Criminal Justice Records Act; approves or denies requests for police records
Operates all department computer systems, which include Colorado Crime Information Center (CCIC), National Crime Information Center (NCIC), City Records Management system, Logos financial software and other law enforcement records management systems
Notarizes arrest warrant applications, search warrant applications, affidavits for warrantless arrests, and summons
Records movement of all records in strict conformance with departmental guidelines and the Colorado Criminal Justice Records Act (CCJRA)
Processes incoming paperwork from other divisions, departments, and agencies; verifies completeness of information and distributes as required
Evaluates documentation and makes decisions on validity; or escalates questions to PRS II, Lead or Supervisor
Maintains confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Monitors closed‑channel television screens in the Civic Center building, parking lots, gates, and garages; monitors intercom system and duress alarms connected to the communications center in the Records Unit
Implements established training for Records Specialists I and II. Coordinates training plans, materials, and reference guides with supervisor
Audits and reviews staff work for accuracy, compliance, and legal standards
Escalates compliance issues to the Supervisor
Processes sealing and expungement of records per court order and statute
Provides constructive feedback and technical guidance to peers
Demonstrates advanced knowledge and operational proficiency in the Colorado Open Records Act/Colorado Criminal Justice Records Act, National Crime Information Center/Colorado Crime Information Center, Records Management System, and National Incident Based Reporting System/Uniform Crime Reporting
Conducts quality assurance on NCIC/CCIC transactions to ensure compliance with federal/state standard
Serves as technical liaison to courts, District Attorney’s office, and other agencies in the Supervisor’s absence
Assists the Supervisor with long‑term planning, audits, and RMS projects
Represents the Records Unit in internal/external meetings as assigned
Minimum Qualifications Police Records Specialist I High School diploma or equivalent required. A minimum of two years of customer service and general clerical, or police records management experience and at least two years of computer experience in data entry or retrieval, word processing, data management or information technology.
Police Records Specialist II High School diploma or equivalent; a Master Certificate as a Colorado Certified Records Technician, or recognized equivalent; a minimum of one year of experience as a Police Records Specialist, or a minimum of two years of equivalent continuous experience in police records management and CCIC/NCIC for a law enforcement agency; at least three years of customer service and general clerical; and at least three years of computer experience in data entry or retrieval, word processing, data management or information technology.
Police Records Lead High School diploma or equivalent. Minimum of two years of progressively responsible experience in law enforcement records or equivalent. Demonstrated ability to train and audit staff. Must qualify for FBI/CJIS certification. Must be able to certify as a Notary Public.
Knowledge, Skills, and Abilities Knowledge of
The City of Commerce City, municipal government services, and police department functions
CCIC / NCIC and Records Management Systems (RMS)
Interpret Colorado Criminal Justice Records Act (CCJRA) and follow detailed/complex instructions
Skill in
Collaborating with co‑workers and staff from other divisions and departments
Evaluating documentation and making decisions on validity; or escalating questions to the supervisor (or lead)
Skill in understanding and responding to customer service needs
Skill in typing on a computer or typewriter with accuracy; alphabetic and numeric filing
Ability to
Maintain confidentiality of information consistent with applicable city and county, state, and federal rules and regulations
Sort, route, and file police records
Follow verbal and written directions for completing assignments and asking questions as necessary
Sending, receiving, and distributing teletypes
Use all required safety equipment and take proper safety precautions to prevent accidents
Critique and provide feedback to others in a constructive and positive manner
Work well with culturally diverse and demanding people
Communicate effectively and professionally with others
Focus attention on tasks, which may be complex, routine, or repetitive, without losing concentration or becoming distracted by external activities
Handle confidential information
Work with broad direction and limited supervision
Organize activities and working environment in order to complete tasks in accordance with priorities, address multiple demands, or meet deadlines with maximum efficiency
Accept constructive input and implement suggestions for improvement
Understand and follow written and oral instructions and procedures
To clearly and accurately express thoughts in the completion of various forms of written documents and verbal directives/communication
Deliver exceptional internal and external customer service
Work in a team environment
Communicate effectively in the English language
Work under pressure and respond calmly in emergency situations
Establish and maintain effective working relationships with other employees, organizations and the public
Equipment Used, Work Environment and Physical Activities
Driving: Drives a city or personal vehicle in the normal course of business
Office Equipment: Daily use of computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, document management software, records management system software, various department software and web applications
Other Equipment: Police Radio
Physical Activities: Sitting for long periods of time; light physical activity that may include walking, standing, stooping, bending, reaching, lifting and carrying
Lifting: Occasionally lifts, carries, and exerts up to 40 pounds
Vision and Hearing: Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation and respond to verbal inquires. Exposure to Environmental Conditions: Position generally works in an office setting with overhead lighting and long periods of screen time.
Schedule: Position generally works a non‑traditional work week; may work rotating shifts, from 8 to 12 hours, to include days, evenings, nights, holidays and weekends
Additional Working Conditions: May be exposed to work settings that vary in convenience and comfort
Safety Sensitive: This position is subject to the city’s drug screening
Reasonable accommodation may be made to individuals with disabilities for the essential functions of the job.
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