
Mortgage Servicing Vendor Performance Lead
Citizens Bank, Irving, TX, United States
A financial institution in Texas is seeking a Mortgage Collections/Servicing Vendor Management Specialist to ensure quality and compliance among third-party mortgage servicing partners. This role involves overseeing vendor performance, conducting quality control reviews, and enhancing the customer experience by aligning with internal standards. The ideal candidate has a strong background in mortgage servicing and compliance, with at least 5 years of experience and excellent communication skills to influence stakeholders.
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