Director of Business Systems & PMO
SupportFinity™, Oklahoma City, OK, United States
Description
The Director of Business Systems & PMO leads the execution of business systems initiatives, analytics, and process improvements that support company operations. This role plays a key part in business requirements, process design, user adoption, project coordination, data governance, and analytics.
Serving as the primary bridge between business leadership and technology, the Director ensures systems such as ERP (e.g., NetSuite), WMS, integrations, and analytics platforms including Microsoft Power BI deliver measurable operational and financial value. The role leads teams responsible for business analysis, project management, master data, and analytics, ensuring technology investments align with business objectives, are properly prioritized, effectively governed, and supported by high-quality data.
Reporting to the CIO, this role will work with the Director of Application Development and the Manager of Service Delivery.
Key Responsibilities
Lead, mentor, and develop a team across the business analysis, project management, master data, and analytics functions
Define and execute the business systems roadmap in alignment with organizational strategy and CIO direction
Establish governance frameworks, change management processes, and documentation standards for enterprise systems
Identify and eliminate inefficiencies through automation, integration, and system optimization
Own the full lifecycle of business-critical systems in coordination with the Director of Application Development
Oversee the project management office (PMO), ensuring consistent delivery standards, methodology, and portfolio visibility across the organization
Remove blockers, manage escalations, and maintain executive visibility into project status, risks, and timelines
Partner with Application Development and Service Delivery on cross-functional initiatives
Develop and enforce data governance standards, data quality processes, and master data stewardship across enterprise systems with Master Data Analyst
Oversee the building and maintaining of Power BI analytics, dashboards, and infrastructure
Leverage analytics to surface operational trends, risks, and opportunities for leadership
Serve as a primary liaison between the business units and IT to translate business needs into technology solutions
Manage relationships with software vendors, system integrators, and third‑party service providers
Requirements
Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field
7+ years of progressive experience in business systems, enterprise applications, or IT management
3+ years in a people management role leading multi‑disciplinary teams
Hands‑on experience with major ERP platforms (SAP, Oracle, NetSuite, Microsoft Dynamics, or similar) and WMS
Demonstrated experience overseeing data governance, master data management, and analytics functions
Proven ability to manage multiple concurrent projects and ongoing operational responsibilities
Strong communication, stakeholder management, and executive presentation skills
PMP, ITIL, or Six Sigma certification preferred
Experience with Power BI or comparable BI/analytics platforms preferred
Physical Requirements The essential functions of this position include, but are not limited to the following. In terms of an 8‑hour workday, this position requires:
4 hours sitting
2 hours standing
2 hours walking
Activity and Physical Demands
Bending/Twisting – up to 2 hours
Reaching – up to 2 hours
Lifting – up to 2 hours
Pushing/Pulling – 0 hours
Speaking – 4 to 6 hours
Writing – up to 2 hours
Typing or CRT inputting – 2 to 4 hours
Filing – 0 hours
Climbing – up to 2 hours
Reading – 4 to 6 hours
Driving – up to 2 hours
Required Lifting
Up to 35 lbs. – up to 2 hours
Environmental Conditions
Hearing – 6 to 8 hours
Seeing – 6 to 8 hours
Working on un‑protected heights – up to 2 hours
Being around moving machinery – up to 2 hours
Exposure to changes in temperatures and humidity – up 2 hours
Driving automotive equipment – up to 2 hours
Exposure to dust, fumes and/or gases – 0 hours
Exposure to noise – 0 hours
Other Physical Activities
Simple grasping – up to 2 hours
Firm grasping – 2 to 4 hours
Fine dexterity – 2 to 4 hours
Company Information Fabricut, Inc
About the company: Fabricut, Inc offers services in supply chain, general shipping, operations and related functions.
#J-18808-Ljbffr
Serving as the primary bridge between business leadership and technology, the Director ensures systems such as ERP (e.g., NetSuite), WMS, integrations, and analytics platforms including Microsoft Power BI deliver measurable operational and financial value. The role leads teams responsible for business analysis, project management, master data, and analytics, ensuring technology investments align with business objectives, are properly prioritized, effectively governed, and supported by high-quality data.
Reporting to the CIO, this role will work with the Director of Application Development and the Manager of Service Delivery.
Key Responsibilities
Lead, mentor, and develop a team across the business analysis, project management, master data, and analytics functions
Define and execute the business systems roadmap in alignment with organizational strategy and CIO direction
Establish governance frameworks, change management processes, and documentation standards for enterprise systems
Identify and eliminate inefficiencies through automation, integration, and system optimization
Own the full lifecycle of business-critical systems in coordination with the Director of Application Development
Oversee the project management office (PMO), ensuring consistent delivery standards, methodology, and portfolio visibility across the organization
Remove blockers, manage escalations, and maintain executive visibility into project status, risks, and timelines
Partner with Application Development and Service Delivery on cross-functional initiatives
Develop and enforce data governance standards, data quality processes, and master data stewardship across enterprise systems with Master Data Analyst
Oversee the building and maintaining of Power BI analytics, dashboards, and infrastructure
Leverage analytics to surface operational trends, risks, and opportunities for leadership
Serve as a primary liaison between the business units and IT to translate business needs into technology solutions
Manage relationships with software vendors, system integrators, and third‑party service providers
Requirements
Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field
7+ years of progressive experience in business systems, enterprise applications, or IT management
3+ years in a people management role leading multi‑disciplinary teams
Hands‑on experience with major ERP platforms (SAP, Oracle, NetSuite, Microsoft Dynamics, or similar) and WMS
Demonstrated experience overseeing data governance, master data management, and analytics functions
Proven ability to manage multiple concurrent projects and ongoing operational responsibilities
Strong communication, stakeholder management, and executive presentation skills
PMP, ITIL, or Six Sigma certification preferred
Experience with Power BI or comparable BI/analytics platforms preferred
Physical Requirements The essential functions of this position include, but are not limited to the following. In terms of an 8‑hour workday, this position requires:
4 hours sitting
2 hours standing
2 hours walking
Activity and Physical Demands
Bending/Twisting – up to 2 hours
Reaching – up to 2 hours
Lifting – up to 2 hours
Pushing/Pulling – 0 hours
Speaking – 4 to 6 hours
Writing – up to 2 hours
Typing or CRT inputting – 2 to 4 hours
Filing – 0 hours
Climbing – up to 2 hours
Reading – 4 to 6 hours
Driving – up to 2 hours
Required Lifting
Up to 35 lbs. – up to 2 hours
Environmental Conditions
Hearing – 6 to 8 hours
Seeing – 6 to 8 hours
Working on un‑protected heights – up to 2 hours
Being around moving machinery – up to 2 hours
Exposure to changes in temperatures and humidity – up 2 hours
Driving automotive equipment – up to 2 hours
Exposure to dust, fumes and/or gases – 0 hours
Exposure to noise – 0 hours
Other Physical Activities
Simple grasping – up to 2 hours
Firm grasping – 2 to 4 hours
Fine dexterity – 2 to 4 hours
Company Information Fabricut, Inc
About the company: Fabricut, Inc offers services in supply chain, general shipping, operations and related functions.
#J-18808-Ljbffr