Director, Technology Product Management
TruHearing, Inc., Draper, UT, United States
TruHearing is a rewarding, fun and friendly, mission-based organization that makes a real difference towards improving people’s lives. It’s not just HR saying this: employees have spoken and have voted TruHearing as one of Utah’s Top Workplaces! Our employees enjoy a positive working environment in a company that has experienced rapid growth. We offer a comprehensive benefits package, educational assistance, and opportunities for advancement.
TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.
TruHearing is part of the WS Audiology Group (WSA), a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. The WSA portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.
About the Opportunity This role exists to lead the technology product management function by defining product vision and strategy, developing high performing product teams, and partnering with business and technology leaders to deliver impactful, internally developed software solutions
What will you be doing?
Ensure consistent, high-quality product backlog processes and practices across teams, including well-defined user stories, features, bugs, and technical initiatives.
Guide prioritization decisions to maximize business value, manage dependencies, and support timely delivery of the roadmap.
Provide strategic feedback and governance on backlog health, prioritization frameworks, and delivery outcomes.
Build, hire, coach, and retain a high-performing team of product owners responsible for IT and software products.
Establish clear expectations, career paths, and performance standards for the product team.
Foster a culture of customer‑centricity, accountability, and continuous improvement across the team.
Own and articulate the long‑term product vision and strategy aligned with business and technology objectives.
Balance competing priorities, constraints, and opportunities to determine product direction and investment decisions.
Develop, maintain, and communicate multi‑year product roadmaps to leadership, stakeholders, and delivery teams.
Cross‑Functional Partnering
Act as a senior product voice with business leaders, technology leaders, and key stakeholders.
Deeply understand product capabilities and limitations, user needs, business processes, and strategic goals to shape solutions that address root problems and improve outcomes.
Prioritize features and improvements based on ROI and business need and own the product roadmap and delivery schedule.
Coach and mentor product owners to strengthen discovery practices, stakeholder engagement, and product decision‑making.
Implement & Improve Processes
Define, implement, and refine product management standards, tools, and operating models.
Identify opportunities to improve efficiency, predictability, and effectiveness across product discovery, delivery, and lifecycle management.
Ensure alignment with SDLC, agile, and release management practices across teams.
Enable & Support Development Teams
Partner closely with business stakeholders as well as engineering and architecture leaders to ensure clarity of requirements and timely decision‑making.
Remove obstacles and provide guidance to keep teams moving quickly and effectively.
Collaborate on cross‑team processes such as release planning, dependency management, and requirements definition.
What skills do you need to bring? In addition to exhibiting the TruHearing Values of
Going Beyond Together, Pioneering for Better Solutions,
and
Passion for Impact , this role requires the following:
Subject Matter Expertise
– Leverages their expertise to expose opportunities and grow expertise in others.
Strategic Thinking
- Coordinates strategies of multiple stakeholders.
Agility
– Guides others to prepare for and respond to changes with quick and focused actions.
Productivity
– Helps others meet and exceed productivity standards.
Project Management
- Manages multiple projects through others.
Creativity & Innovation
– Adds research, analysis, and critical judgement to new ideas and makes impactful recommendations and contributions.
Managing People
– Builds, manages, and motivates teams of people from varied backgrounds and experience levels to accomplish goals and objectives.
Teamwork
- Fosters teamwork and collaboration, brings out the best teamwork in others
What education or experience is required? Required:
Bachelor’s degree in STEM field or equivalent experience
Eight (8+) years of experience in technology/software product manager
Three (3+) years of experience leading product managers or product teams.
Strong mastery of the SDLC and the delivery of complex, web‑based software or enterprise systems.
Preferred:
Prior experience with products subject to compliance and security frameworks such as PCI‑DSS, HIPAA, GDPR, etc.
Prior experience with healthcare applications and familiarity with HIPAA
Experience partnering with executive leadership and managing enterprise‑scale product portfolios
Project/Product Management Certification
What benefits are offered? TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short‑term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service – employee cost is less than $2 per day. You’ll work in an exciting and fun environment and have the opportunity to grow with us.
TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
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TruHearing is the market leader and a force for positive change in the hearing healthcare industry. We reconnect people to the richness of life through industry-leading hearing healthcare solutions. We work with insurance companies, hearing aid manufacturers, and healthcare providers to reduce prices and expand access to better hearing care and whole-body health.
TruHearing is part of the WS Audiology Group (WSA), a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. The WSA portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.
About the Opportunity This role exists to lead the technology product management function by defining product vision and strategy, developing high performing product teams, and partnering with business and technology leaders to deliver impactful, internally developed software solutions
What will you be doing?
Ensure consistent, high-quality product backlog processes and practices across teams, including well-defined user stories, features, bugs, and technical initiatives.
Guide prioritization decisions to maximize business value, manage dependencies, and support timely delivery of the roadmap.
Provide strategic feedback and governance on backlog health, prioritization frameworks, and delivery outcomes.
Build, hire, coach, and retain a high-performing team of product owners responsible for IT and software products.
Establish clear expectations, career paths, and performance standards for the product team.
Foster a culture of customer‑centricity, accountability, and continuous improvement across the team.
Own and articulate the long‑term product vision and strategy aligned with business and technology objectives.
Balance competing priorities, constraints, and opportunities to determine product direction and investment decisions.
Develop, maintain, and communicate multi‑year product roadmaps to leadership, stakeholders, and delivery teams.
Cross‑Functional Partnering
Act as a senior product voice with business leaders, technology leaders, and key stakeholders.
Deeply understand product capabilities and limitations, user needs, business processes, and strategic goals to shape solutions that address root problems and improve outcomes.
Prioritize features and improvements based on ROI and business need and own the product roadmap and delivery schedule.
Coach and mentor product owners to strengthen discovery practices, stakeholder engagement, and product decision‑making.
Implement & Improve Processes
Define, implement, and refine product management standards, tools, and operating models.
Identify opportunities to improve efficiency, predictability, and effectiveness across product discovery, delivery, and lifecycle management.
Ensure alignment with SDLC, agile, and release management practices across teams.
Enable & Support Development Teams
Partner closely with business stakeholders as well as engineering and architecture leaders to ensure clarity of requirements and timely decision‑making.
Remove obstacles and provide guidance to keep teams moving quickly and effectively.
Collaborate on cross‑team processes such as release planning, dependency management, and requirements definition.
What skills do you need to bring? In addition to exhibiting the TruHearing Values of
Going Beyond Together, Pioneering for Better Solutions,
and
Passion for Impact , this role requires the following:
Subject Matter Expertise
– Leverages their expertise to expose opportunities and grow expertise in others.
Strategic Thinking
- Coordinates strategies of multiple stakeholders.
Agility
– Guides others to prepare for and respond to changes with quick and focused actions.
Productivity
– Helps others meet and exceed productivity standards.
Project Management
- Manages multiple projects through others.
Creativity & Innovation
– Adds research, analysis, and critical judgement to new ideas and makes impactful recommendations and contributions.
Managing People
– Builds, manages, and motivates teams of people from varied backgrounds and experience levels to accomplish goals and objectives.
Teamwork
- Fosters teamwork and collaboration, brings out the best teamwork in others
What education or experience is required? Required:
Bachelor’s degree in STEM field or equivalent experience
Eight (8+) years of experience in technology/software product manager
Three (3+) years of experience leading product managers or product teams.
Strong mastery of the SDLC and the delivery of complex, web‑based software or enterprise systems.
Preferred:
Prior experience with products subject to compliance and security frameworks such as PCI‑DSS, HIPAA, GDPR, etc.
Prior experience with healthcare applications and familiarity with HIPAA
Experience partnering with executive leadership and managing enterprise‑scale product portfolios
Project/Product Management Certification
What benefits are offered? TruHearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short‑term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper FrontRunner station and subsidize the cost of a UTA pass with access to FrontRunner, TRAX and regular bus service – employee cost is less than $2 per day. You’ll work in an exciting and fun environment and have the opportunity to grow with us.
TruHearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
#J-18808-Ljbffr